House of Fraser

"Was in Frazers the other day and was delighted with the really good selection of shoes and handbags . Will be back soon as I need to pick up an outfit for a graduation. Staff were really helpful. Well done to a great customer focused bunch!"

"First visit to Frasers with my sister both looking for jeans the staff couldn't have been nicer very helpful and went out of their way to assist us,we both got great value my Levi's 92 euros much cheaper than other stores and got the leg length I needed for a change ! We will definitely return to Mahon."

"The staff (specifically three girls in the makeup section of the entrance) looked at me as if I was going to steal something from the store or I was doing something wrong. Very unpleasant experience."

"I had heard it was bad. My god, it's worse than I thought. It's like a TK MAX laid out like a department store nice and tidy and charging current prices for old stock. A 5 year old samsonite geat bag much more expensive than I had ever seen. Returns policy is disgraceful for clothes, etc. So my advice if you see something instore, buy online as they have to take it back once in packaging within 14 days due to distance selling laws. Even better, buy somewhere else."

"Bought a full priced purse as a gift for my sister, thought it was €65, but at the till I was charged €91. Turns out price on the purse was in sterling. I asked why it wasn’t €75 in line with £:€ conversion and was told this was to allow for import costs etc..?!?!!! I returned it the next day, as my sister had something very similar already. I was then advised of their no refund policy - credit note or exchange only - despite the purse being full price! Was horrified. Will never shop there again."