The Quarry Swimming and Fitness Centre

"Great place to go with family with 4 swimming pools, a gym and loads of classes offered from swimming to pilates and all kinds of fitness classes, a must try. Entrance is nice and neat, the change rooms are tidy and very sanitary. Swimming pool's water is clear and clean and looks really good to swim in. The staff was really helpful in showing me around and explaining how everything works."

"They need to deal with their swimming instructors anger issues. Our 6 year old was left traumatised this evening. Also my 9 year old was in tears for not keeping his legs straight. Been having these lessons for 3 years now, never again. A formal complaint will be raised against the instructor."

"The most terrible Fitness center (( For almost three weeks, they could not conduct the initial training to visit the gym. I went specifically for 14 km on Friday to the reception for make appointment at Monday. Training was scheduled for Monday at 2:30 p.m. and what do you think? The same manager who confirmed with witnesses the training on Friday says NO, everyone is busy, sign up for next week. My mother and I don't want to play this games and waste our time anymore, and we leave this sports club without even starting classes. The most terrible Fitness center (("

"Unhelpful staff. I have been using this pool when visiting and looking after my grandson, in order to build his confidence. Compared to my local pool in Ludlow the facilities are dirty and smelly (toilets!). A lovely lady was on duty on 2 occasions to make sure we removed our shoes before entering the changing rooms. I've not come across this rule elsewhere but we complied. On one visit I tried to buy a noodle. There were none in the reception so we were allowed to borrow from the basket at the side of the pool. On a later visit we were refused use of the poolside noodles because they now had them in the reception and I had not noticed (although on an even later visit they were in the reception AND available at the poolside). When we were refused my 4 year old grandson and I had already showered before entering the pool. To fulfill my promise to buy one we walked out onto the top of the stairs and could see the noodles in a box by reception. I stopped a member of staff to ask if she could get me one and I would pay on departure. She called the manager who said I would have to collect and pay for it myself before I could have it. Since the lockers gobble up the 20p charge he agreed to give me a token to lock it after I had taken my money out. By then we were standing in a puddle from our shower. The manager clearly thought a 65 year old woman and 4 year old laden with bags could outrun the sports staff. We collected my purse and walked down the stairs in our swimming gear. The receptionist also thought I could tear off the plastic wrapped around the middle of the noodle. Once I had asked her to cut it off, she struggled. No one, at any point in the saga, was apologetic or helpful. It looks as though staff training is none existent. I am aware of how vital a resource, such as the pool, is to the people of Shrewsbury and of the campaigns that have been made to keep it open. Surely helpful staff and frequent cleaning will encourage more people to use the pool, adding weight to arguments to keep it open."

"Main pool was closed, as under repair. But the other pool, it was absolutely freezing, I mean I was swimming and hour and I just couldn't get warm. There were loads of floating foam in the pool too. So really not nice to swim though. And the changing rooms were bare basic. No swimming costume dryer, and the changing cubicles were very small. Thankfully, everything was nice and clean. But definitely there are some easy improvement, like a flipping pool heater. *shiver*"