Vets4Pets - Chichester Portfield Way, Chichester PO19 7YH

"Great service & staff. 100% recommended. I had to my my cat put to sleep & they were really great about it. Very professional & said I could just come in the next day or so to pay the bill which was very good of them. They also sent me a card afterwards. Very impressed around."

"The vet we met with really went out of her way to explore the issues and rule things out which gave a nervous cat mama some good peace of mind! She was also very sweet to my cat!"

"First time visit with our new puppy and everything went smoothly… vet, receptionist and nurse were all very helpful and welcoming."

"We had to say goodbye to our dear little cat today. We cannot fault the people here. So kind, patient, and gentle with her and us. Thank you for looking after her so well."

"Initially the customer service getting my dog registered was really good, however the actual annual check up and booster was awful. Arrived early and both receptionists just ignored me they were glued to something on the computer. Eventually one of them apologised and booked us in. Waited waited waited it was 15 mins past our appointment time and the vet called us in didn’t introduce herself and barely made a fuss of my dog, apologised for the untidiness of her consult room and wetness by the scales !! She started to check my dog over and never explained what she was doing or anything. I had to ask questions. I refused kennel cough as my dog doesn’t go to daycare or mix closely with other dogs - she was very anti this and seemed even more off during the rest of consult. I had to ask if she would check my dogs ears (I thought this would be included in the annual check up!) she said he needed something to clean them but didn’t prescribe anything instead wrote it down for me to purchase from the shop, fair enough - she said it would be more expensive if prescribed. Then when she said my dog had slight gum disease and tartar she vehemently refused to offer / agree to him having a teeth clean because it may not work and he’s 7yrs old!! I really didn’t enjoy this visit whatsoever, the most helpful person was the female member of staff in the shop (who’s name escapes me now) she very kindly helped me find teeth cleaning products the vet wrote down. If I hadn’t already paid the annual fee for his complete care plan I’d be taking him somewhere else. I’ve always used the vets at Vets4Pets since my dog was a puppy and never had any problems, but on Thursday 22 December was just so awful. Then to top of off it took me an hour and 10 minutes to get out of the car park (not the problem of vets I know but just an added annoyance to the visit)."