Commsave

"I'm astonished by some of some of the reviews albeit 2 - 3 years ago and i respect their views and all good. In all honesty as a member for 10 years or more, from my experience commsave has always been transparent and when I request a withdrawal it happens instantly now in my bank account. maybe years ago there was a problem but today they are the number 1 as a credit union. Kind regards James"

"Company is an utter joke. You have member of staff who is as far as I'm convinced a robot. Generic copy and paste replies. Despite asking specific things. Have to follow up with a other email or 2 to finally get an update. As far as the loans process goes, it's not quick. And the goal posts change for sure. So first it's an emergency as vehicle broke down and I need to work. Yea it's been 5 days. 4 of those days has been documents rejected. Despite using the same format and same process as I previously have done before. They ask for something, I provided it. Nope. Rejected. Today they were rejected (at 9am) but didnt even tell me! Could have sorted it by the afternoon but no it took numerous attempts to actually speak to someone and get info. Frustration here is unreal!"

"Happy to promote the services of Stepchange charity on their website but when it comes to working with them to arrange a debt management plan, they are not interested . Happy to continue taking money out of your wages with no consideration if fallen into financial hardship. Company is run on greed and cares little for its long serving members ."

"DO NOT USE. This is the worse company ever. Harvest Money was so much better. Ever since they have transferred over, it’s been problem after problem. Today, for the second time I have realised that money I have sent over to be put against my loan has gone missing, despite there being dates and times etc apparently staff at Commsave can go back in time and transfer money three days before I’ve even sent the money and allocate it against my loan. Bunch of plonkers. Definitely taking this further as this is not the first time for me and this also happened to my friend - then this was brought to their attention, £££ appeared out of nowhere. Funny that. Absolutely avoid at all costs!"

"Commsave contacted me out of the blue to tell me I had an outstanding balance of £122 on a loan taken out with another credit union 10 years ago that I believed to have been paid off in 2011. As I didn't have records going back that far and was unable to prove that I had already paid it I have had to pay again to prevent further harassment. No-one has contacted me for over 8 years in relation to this but they had apparently looked at my online profiles and established where I worked. The strange thing is they have also had my phone number but no-one has called me until now. I've paid the balance only to avoid them causing me further stress but I would strongly suggest avoiding them."