Aviva
About the Business
Aviva is a well-established insurance agency located in the heart of Chandler's Ford, Eastleigh, United Kingdom. Situated in the picturesque Chilworth House, Aviva offers a wide range of insurance products and services to cater to the diverse needs of its customers. With a legacy of more than 300 years, Aviva is committed to providing top-notch insurance solutions to individuals, families, and businesses in the UK.
At Aviva, customers can rely on its trusted insurance advisers who are well-equipped to offer expert advice and guidance on a range of insurance products including car insurance, home insurance, travel insurance, life insurance, pet insurance, and more. Whether it is a simple insurance query or a complex insurance matter, Aviva's friendly and knowledgeable staff is always on hand to assist.
Aside from being a leading insurance agency, Aviva is also a point of interest for locals and tourists alike. Visitors are welcome to explore the beautiful Chilworth House and its grounds, which are steeped in history and architectural charm. The institution is conveniently located near a number of popular attractions, bars, and restaurants, making it the perfect destination for those looking to indulge in the local culture.
Overall, Aviva is a trusted establishment in Chandler's Ford that provides exceptional insurance products, services, and experiences. Customers can rest assured that they are covered by one of the UK's leading insurance providers, while also enjoying the many perks of Chilworth House's beautiful surroundings.
Location & Phone number
Chilworth House, Templars Way, Chandler's Ford, Eastleigh SO53 3RY, United Kingdom
Reviews
"Unable to speak to anyone when calling about an old policy to get copies of my documents. So frustrating."
"Very poor service! One of their customers hit my trailer and I had to repair it on my money to not loose more . After that when i get the invoice and tried to contact them they don't wanna talk anymore. Very disappointed."
"I have called AVIVA their line has directed me to RAC lines. After a long quest of talking to someone I was transferred to 5 different employees and had to explain from a to z to every SINGLE person. They have sent the wrong information to RAC. I could show RAC my insurance policy and they could check it but it has to go from aviva to them in order to ensure transparency. Very light mistake. So I simply asked if they could resend my updated info. They said there's no means of communication between AVIVA and RAC. Which I doubt. RAC has emailed a request to AVIVA but nothing came back not even 3.5 hours of waiting. Had to stay on the line for 40 minutes to explain (which felt more like a wresting session) to convince the AVIVA representative to open a request for them to send my insurance details to RAC. MANIC. I made a written complaint beginning of September. 3 weeks later they are still looking into it. Aviva, just resend the info out. AVIVA has low insurance prices, perhaps for a reason, and what they offer looks good on paper. That's about it. On this occasion it was an absolute nightmare to get anything sorted with them."
"When I eventually found a phone number relevant to my query, the person I spoke to could not have been more sympathetic or helpful. The only problem was finding a contact number in the first place. Aviva seem to prefer everything to be done by bot chat or e mail which was not possible in my case as I could not find the policy number. So your staff are great but maybe make it easier to reach you."
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