LloydsPharmacy,

Clifton Terrace, Winchester SO22 5DD

"Absolutely superb staff and level of service. Just been in today and had great kindness and care shown towards me. I am very impressed."

"Despite the fact the staff work under such pressure in a tiny workspace they always show kindness and courtesy. The pharmacists, Monica in particular, have given me expert advice when I have needed it, which has always been an encouragement when I am unwell. When a medication is unavailable they have gone out of their way to get it for me. Thank you!"

"2 stars for location. 9 times out of ten staff are rude. Lucky if they have your prescription in stock. Save yourself the hassle and go to boots!"

"They literally never pick up the phone. So I have to physically go there to ask if it’s ready, which it rarely is. Not picking up the phone is wasting my time and their time and as I assume it’s the same for other customers too just causing them more headaches when they have to come and check if their prescription is ready. They’ve blamed a system crash before, as they wouldn’t be able to see the status of prescriptions, so they don’t pick up the phone. If that is the case, then get a phone with an answering machine and put a message saying that on it, or use a virtual phone number service and do it that way, it’s really not hard to keep customers informed and stop them leaving reviews like this."

"Disorganized chaos, twice now they have not had my repeat prescription. Today was a one hour wait outside so they could deal with the four people ahead of me, there were at least eight people waiting behind me. Left empty handed. The icing on the cake was one women pushing in to buy products off the shelves and then asking loads of questions, a total s*** show. Not going back, plenty more stress free environments to pick up a prescription."