Rooksdown Pharmacy
Park Prewett Road, Hampshire, United Kingdom
About Rooksdown Pharmacy
Welcome to Rooksdown Pharmacy, your one-stop pharmacy for all your health needs. Our pharmacy is conveniently located at Park Prewett Rd, Basingstoke, in the heart of the United Kingdom. We pride ourselves on being a top establishment that offers a wide range of health services, including prescription medication, over-the-counter medications, health and wellness products, and much more.
At Rooksdown Pharmacy, we understand how important it is to maintain good health, which is why our team of friendly and experienced pharmacists is committed to ensuring you get the proper care and attention you need. Our health experts are always available to help answer any questions or concerns you might have, and they will ensure that you leave our pharmacy fully satisfied with your purchase and your experience.
Our store features a diverse selection of products, including medicine, health supplements, personal care items, and more. We also offer home delivery services for your convenience, ensuring that you can access the medications and products you need even when you can't make it to our location.
Rooksdown Pharmacy is more than just a pharmacy; we are also a point of interest in our local community. We're known for providing the best services and products, and our reputation speaks for itself. Our friendly staff contributes to the warm and welcoming atmosphere at our pharmacy, making you feel like family as soon as you walk through our doors.
Whether you need to fill a prescription, purchase medication or health supplements, or seek advice from our healthcare professionals, Rooksdown Pharmacy is the perfect choice. Visit us today and experience our exceptional customer service and comprehensive range of health products and services.
Photos of Rooksdown Pharmacy
Park Prewett Rd, Basingstoke RG24 9RG, United Kingdom
Opening hours of Rooksdown Pharmacy
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Rooksdown Pharmacy
"Absolutely the best pharmacy around, nothing is too much trouble and the owners and their team are fantastic!"
"Very poor experience with certain members of staff. When I was prescribed some urgent medicines late in the afternoon they said I have two choices: collect myself which I couldn't due to my medical condition nor could my partner because she works until 6 when the pharmacy is closed, or wait until the next day for delivery. I asked if there was anything they could do and she said "No, collect or wait until tomorrow for delivery". I became very worried and called my GP again who said "oh that is simple just tell the pharmacist to return the prescription to the 'spine' (whatever that is) and your partner can go to any pharmacy which is open later in the evening". I called Rooksdown pharmacy to tell them this and asked why she didn't suggest this in the first place. She became angry and hung up the phone without confirming she had done so. Now I was really panicking about my medicine and had no choice but to ask my partner to collect, who had to abandon her role in the NHS for more than half an hour to do so, only to be given more verbal abuse by the pharmacist in Rooksdown. I have come across such attitudes in other service providers including a certain dental practice in Basingstoke. They think they are kings and us ordinary people will have to dance to their tune. I am lodging a formal complaint to GpHC (General Pharmaceutical Council)."
"Handy pharmacy with ample free parking. I always get an email when my prescription is ready. They have been helpful in the past when my prescription was unavailable and made an effort to source it."
"Rang up the pharmacy today to order some more medication. The receptionist who spoke to me was quite rude, which was shocking to me as I’ve never had a problem with this before. Unsurprisingly, she didn’t share her name. After being on hold and then her coming back and telling me she had ordered the medication, I asked how long it would be until I could collect... she said “thank you” and hung up. She didn’t even say goodbye. I know we are in the middle of a pandemic and, yes, there are far more concerns in the world right now - however, I still feel like staff should be a bit more sensitive and caring when answering the phone."
"My husband and I visited the pharmacy yesterday had a flu jab given by Reehna ( didn’t feel a thing ) the staff are very friendly and helpful wouldn’t go anywhere else . Thank you for looking after us and your delivery men who deliver our medication . Would recommend you to anyone . Well done ."
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