Mercure Winchester Wessex Hotel,

Paternoster Row, Winchester SO23 9LQ

"The staff there are super friendly and extremely helpful! The location is great, great and big rooms with very large beds. However, mattress were a bit worn. The walls are not sound insulated at all, and we were totally aware of what as happening on the next door bedroom."

"Clean, comfortable and spacious room. Hotel is well located in the area for access to Winchester. The Room service button wasn't working via the in room phone but staff were very helpful and polite when visiting reception to obtain extra drinks for the room. Communal areas and staircases could do with a bit of TLC, but all in all a nice visit and experience"

"Friendly and very helpful staff. They really are a credit to the hotel. Great location too. Beds comfy and Rooms very clean, but really do need refurbishment. So glad I read the reviews as I would have been disappointed for a 4 star hotel. Great having late check out and we were fortunate to have onsite parking. Breakfast buffet was good, just could have been hotter. Missed breakfast tea bags on the tea tray, but coffee machine and Pepsi in the fridge a nice touch."

"The hotel looks a bit rough on the outside, but quite different on the inside. Staff were very friendly and efficient. Room was good with ample room. The shower was in-bath but did have a proper glass barrier and not a shower curtain so that was ok. The hotel was in a great location allowing easy access through the main road and market in Winchester. Unfortunately parking is not included although there is a significant discount for hotel guests."

"Stayed Thursday evening with my family 2 twin beds in 2 rooms! Hotel room was lovely and quiet but in need of TLC asap ! Quite dated throughout the whole place! Breakfast was plentiful but average as quite bland! Sorry I never got to see the bar as we were told it was open to guests 24 hours a day and was shut in the dark 11.30pm after we came back from town!would consider staying again if we got a lower price than we payed for my sons graduation! Shower screen needs urgent repair as water flowed off it straight across the floor which I had to keep mopping up! Room 111 .just read the other reviews which all say that the place is run down and needs refurbishment as my room did! Lots of dodgy fittings and chipped floor tiles in the bathroom! Carpets are really old in the walkways 1st floor and shredded! When you reply (if you do!) Please don't say thank you for saying with us! It's STAYING with us! We paid just on £288 expensive for a dilapidated old building! Pass this on to someone who might care and wake up and smell the coffee!"