New Hall Hospital

"My husband was due surgery at 14:30pm but unfortunately this got pushed back, I got frustrated as I hadn't heard anything at 17:30 spoke to receptionist who said he was out of theatre in recovery room. 18:35 the receptionist found out exactly what was going on due to frustration on my end and by 19:00 I was able to see him then we were able to go home! The only criticism I have is there was no where to get food or drink at the hospital and nearest shop was a good 10 minute drive and the communication wasn't the best! Otherwise the staff were lovely!"

"I've had one procedure there and am scheduled for another one. Wouldn't consider going back except a consultant I rate highly works there. Appalling communications (starting with never answering the phone) and utterly chaotic administration of private patients. Extortionate pricing, don't handle disabled clients well (which is a shame/odd given they have a lot of spinal patients). Avoid if you can!"

"My name is Gabi Munteanu and in 2018 I was operated on by a slipped disc at this hospital. Thank you for all the doctors and nurses who took care of me to recover after the operation and after 5 years are very well and I no longer have any problems. I recommend this hospital because everything and the equipment is of the latest generation. Thank you......"

"This is to express my appreciation of the outstanding service I have received as a patient at New Hall Hospital. I recently underwent back surgery under the care of Mr Nick Evans. Clearly Mr Evans is a hugely skilled surgeon. Additionally, he has great personal qualities of care, compassion, patience and empathy. He always listened carefully and attentively, took my concerns seriously and at no point did he try to rush me towards a decision. The same was true of the anesthetist working with Mr Evans. Moreover, these qualities of care, respect and compassion were shown by everyone I encountered during my stay at New Hall. I was always greeted by name and with a smile by nursing, physio and support staff – to the extent that the staff providing tea, coffee and sandwiches also took the trouble to ask how I was doing. Many thanks once again for the outstanding service you provide."

"Excellent, modern, private health care, medical staff friendly, smart, bright, airy, single on suite rooms with minimal, well kept furnishings, free view television in rooms, just a shame the room did not have a view of the beautiful grounds this hospital stands in or the country side around it. Waiting room large, comfortable seats and couches, television, hot drinks are available you make yourself ideal place for visitors to sit and enjoy a cuppa here there is a view of some of the hospitals beautiful grounds. Drs and consultants attentive, clear understandable. Total all round excellent place to be in Waiting times are minimal."