Meir Park Surgery

"After years of being with this surgery I'm finally going to move to another GP. With the exception of Sandra the receptionists are rude and unhelpful. The GP service is lacking in empathy and their attention to detail is poor. Incorrect information given. Incorrect drugs prescribed just to name a couple of their failings. Retraining, restructuring and new management required to bring this back up to the high standard it used to have."

"Very willing and helpful. Do their very best for patients in a difficult sometimes overwhelming environment. I often hear people moan when I queue up to get an on the day appointment. Try getting that in any other country in the world and be grateful we have such a service..."

"Absolutely useless, 2 practices I moved surgeries Years ago, however my mum loves Dr sarin and stayed with his practice, they have have DVLA medical forms for over 3 month uncompleted meaning licence will be suspended in the next week, then a week ago she needed stitches removing after surgery and surprise surprise couldn't fit her in for over 2 weeks with the nurse, so the receptionist made an appointment at longton cottage for this to be done, on arrival there discovered they don't remove stitches there and were confused why she had been sent there, what is the point in having a registered gp if all they do is fob you off to other services that can provide what you need!!!! Absolutely terrible management of their services"

"Im afriad that I share the sentiments of the other reviews. I have been with this surgery for 18 years and the care has declined drastically. The GP's are ok. Efficient enough. However getting to see a GP is another matter. I have resorted to taking a camping chair and sitting in the car park at 7:45am waiting for the surgery to open. It opens at 8:30am and there is usually a queue of 15-20 paitients waiting for the 5 - 10 available appointments. Everyone else is told to go to the Walk In Centre in Longton, Hanley or Haywood. I had an infection that needed anti-biotics. I had tried for 2 days to get an appointment but was told "try again tomorrow". When I explained the seriousness of the infection, I was directed to the Walk In Centre. I went and after a long wait was seen by a Doctor. She gave me the needed Antibiotics and then took my blood pressure. It was very high and she wanted to talk to my own GP because she was so concerned. She tried to phone the surgery and held on for 20 minutes but no one answered the phone. She was disgusted when I told her about the appointment situation."