Harplands Hospital

"If you get through to Clara do yourself a favour a put the phone down it’ll help you more. Receptionists haven’t got any empathy or medical training and lie to you (we haven’t got a doctor on the team) they have I’ve sat in the same room as them. Everyone knows you’re understaffed and under funded/ over subscribed but at least act like you actually care. Talk about crisis team"

"The Access Team is backwards. Doctors, psychiatrists or emergency services will always recommend ringing the Acess Team in times of need. If only they knew what they were recommending. The workers are all volunteers with no experience in mental ill health. The last time I rang the service will stick with me for life, I was quite unwell and was spoken too in a concerning manner "what do you want here? What do you want me say". I would never ring this place for help, you have no idea who they employ and they are not trained in this field. In a perfect world the service would improve but that is not going to happen so, what should happen is for the place to close and put the funding towards something worthwhile that actually helps people."

"It was the weirdest experience of my life going here. Thanks too all the great university students that decided too ruin my life for no real reason. .. What a bunch of asswholes. This place left me mentally scared. I thought I was going to die there. Such a weird enviroment. It has left a feeling of diss-trust pernamently embelished in my brain."

"Taken a friend today for some help he was very poorly ,as one nurse was assessing him the other nurse who sat behind fell asleep. This is very unprofessional and just shows they dont care he must off bored her. Her glasses fell off and she toke her mask off can I say anymore. Disgusting"

"Had a appointment with an access team nurse (Teri Ann). She was very kind,helpful and understanding. She had previously done a thorough 1hr assessment on me over the phone prior to making me the appointment at the hospital. She then saw me just two days later and listened to all my concerns without judgement and then offered me clear advice on what were the best options for me regarding my mental health treatment."