Union Mart Ltd

"Would just like to say a big thank you to them team at Union Mart for providing exceptional service. I made a purchase and had to return an item that was unfortunately not what I expected. Which was not the fault of Union Mart. It just didn’t fit my other equipment. To find a retailer that listens and helps as Union Mart has done is rare and they are definitely staying on my list of suppliers. Would definitely recommend."

"I purchased a pressure washer in September 2021,the 550i which by the way is a great machine. I needed to buy a new part, went on line purchased the part no worries. Went to pay for it and the guy at the end of the phone asked me when I purchased it. He immediately told me that it was under warranty and I had nothing to pay. Part was despatched that same day. Amazing service. I would recommend this company to anyone."

"Purchased a TX850 pressure washer from Union. Has possibly completed 4 hours work in just over 18 months. Wouldnt Start, so had small tool specialist investigate. Reported that the engine timing is incorrect on the chinese / Honda lookalike unit. Reported to Union Mart who said its out of warrenty. Only if its an electrical unit, 2 years are provided. No assistance offered unless I pay them to investigate and if possible correct. Would never purchase anything from them again. Replacement engine is almost as much as the whole new unit cost, after only 4 hours work. Conclusion : They obviously have no care for there customers, and do not stand by the products that they sell."

"Hi, I have ordered a welding machine from this company. I did not even use it. It was ordered by mistake - I ordered the incorrect product. I sent the machine on 16/11/2022 to get my refund. I have contacted the company a few times and they keep saying they have not received the product yet. The delivery company name is EVRI. I have checked their tracking number and it says still delivering. It is almost two months. I could have walked there to return it instead. It looks like a catch 22 situation. I would think 100 times over not to order from this company. It is daylight robbery."

"My order for Kingston Premium Grass arrived without any problems. I was able to cut the grass into sections without any difficulty. The grass is great quality with a good colour and looks very realistic. Very easy to lay and pleased with the end result. Would definitely recommend. Now thinking about doing the rest of our decking as the price is very affordable."