Costa Coffee

"This is my go-to Costa - it's local, and I love that I can opt for the Drive-Thru or Click and Collect. I've never had a problem with the Drive-Thru, this has always been a quick, easy and pleasant experience. Dining in is also okay, although it can take a while to be served due to the volume of customers instore and in the Drive-Thru, so can be slow. Generally Click and Collect is okay, but I have had a couple of occasions where I order on the app, and still twenty minutes later my order isn't ready, so I've then had to join the queue. On the last occasion this happened, I waited about half an hour and it still wasn't ready, so I joined the queue and asked the lady at the till about my order. It hadn't been prepared because one of the three items was out of stock, but I was not told this, nor was my order cancelled/refunded. So I paid for three items, but was only able to take two away. They are unable to do a refund instore, and it is very tricky trying to find online how to contact anyone at Costa to get help. Overall, generally a good store, but will be hesitant to use their Click and Collect in future."

"What an absolutely wonderful team behind this store, came in today during our downtime before we picked up a cat from a shelter, was quite an emotional day for us, walked in and was immediately made to feel special by Leah behind the counter. Leah served us with a smile and was attentive to our order, managed to make us our order with special requests and because my partner had just missed her birthday present gift, gave us a slice of tiffin on the house which made our day. All I can say is this branch of Costa has been consistently amazing from its opening and I thoroughly recommend you go and share some love with their team, they will strive to give you a great experience like we had today. Thankyou again to Leah for serving us, Costa manager, make sure you hold onto this member of your team!"

"Relatively new and all very clean and modern looking. Polite staff and relaxing music played nice and quietly. As much parking as you need in the meteor centre car park right outside. There is enough indoor seating for about 65 inside and a few tables outside. Usual Costa menu and well looked after. Toilets available inside for customers. Hearing loop available."