Wren Kitchens

"Amazing staff, they take the time to sit you down and help out. They make everything to your liking, they show you alternatives in person and dont push for sales. All in all go here for the easiest experience of buying a kitchen"

"Spent some 18k on a kitchen, including LVT Plank flooring. Don't bother. Cupboards are cheap, have some peeling on some of them without any use, we even dont have a kettle under them. The top level of the LVT peels off with next to no effort - absolute shambles. They dont offer any 19mm high gloss trim for cut edges. Overall just not good. They also sent me over £100 worth of floor door bars that i didnt want or need - i still have that box unopened in my kitchen."

"Ordered Wren's Infinity range, shaker kitchen. The design team was really good - welcoming, polite, and accommodating. I was really happy with the process up until that point. I had about 2 sittings with the designer to make changes (actually, they are obliged to as per the contract). However, after the order was placed the builder started finding errors in the design e.g. tower cabinet to house the boiler was of incorrect width. Also, the 2nd tower unit was incorrect - they designed to fit only a single oven and microwave, not my original double oven and microwave (wren had the pictures from their surveyor and me). When contacted the delivery team for these issues they were lying they don't do tower units that can hold double oven and microwave. After I showed pictures in their website of such tower units they said sorry it's not in my range. Asked me to redesign the kitchen with designer again or buy new appliances from them - feel terrible and stressed. Took two weeks of chasing and daily phone calls to get few solution options, I had to live with an unusable kitchen for 1 month. Atrocious service to sort design issues and warranty."

"Highly recommend Wren for measuring (completely worth having them come out to measure accurately), planning, choice and quality of kitchens. Thrilled with transformation/modernisation of our kitchen so we now have increased storage and functionality as everything is in a more convenient place. After 3 months, kitchen still looks like new - cleans so easily; no scratches or marks on graphite sink unlike previous stainless steel one. Worktop leaves no watermarks. Quality of units far greater than other 'well-known names'. A couple of doors were damaged but easy to order replacements online; quickly received. used our own fitter, who commented on comprehensive plans and great labelling on boxes so easy to fit. Great service all round and great value for money - looks like it cost for more than it did!"

"If you do not use their installation (well overpriced) then expect damaged items and months of trying to chase a replacement. Hold times of over an hour and flaky support. Due to it taking so long they now want me to pay for the replacement items. The app does not allow replacement of certain items so is useless."