Papa Johns Pizza

"Not sure what’s happened to this place but the quality is awful. Food was not very nice at all. Gone are the lovely people that used to answer the phone."

"Service was ok, collection time was ok. The pizzas were awful! As a a long time fan Of Papa Johns - the cheese was AWOL, the tomato base was bitter and strange and somehow fizzy! Really, really disappointed! No point returning to collect fresh ones, as I live over 20 miles away, and only went there because it’s our nearest one and we’ve never had a bad one ( elsewhere) in the past. Customer service not bothered as it’s a Franchise. Well, you need to look at the comments on here PJ’s! Yuk!"

"Had a delivery from this store and the pizza arrived overcooked and cold the side was like cardboard and couldn’t eat it no dips on the side at all rang the store up and complained to them about it expecting them to send out fresh and got told it couldn’t be done as it was only 30 mins before they closed which I find unexpecable and the man I spoke to was rude only offered me a free pizza order next time guess what I won’t be ordering with this store ever again and I want my money back and a apology from the them which I doubt I will get"

"We've ordered a few times recently. We've had a missing drink, missing dips etc. But these things happen. HOWEVER, we ordered The Vegan Works with a Vegan Stuffed Crust. Pizza appeared as normal until when eating the crust, the flavour and texture was off - IT WAS DAIRY CHEESE. Cannot believe the complete lack of allergen control. Rang the branch, who said there was no manager in and they'd send me a new pizza, despite me saying multiple times I wasn't interested. I asked who had made the pizza, and how the lack of allergen control had happened, which they couldn't explain and had no idea. I asked for a call back from the manager which is expected tomorrow, but the branch call back the same night demanding that I return the pizza to them, which to me seems a little bit off and like a cover up to me?"

"Normally great service and great pizza's, but a tip for you don't order online when there is a big event on like today when England played German. As we ordered online it processed our order for collection on way to collect get email to say problem with order. We get there to be told order cancelled as got to many orders and we get a refund and that's it nothing in way of apology or even a voucher to use next time. So very poor in my opion."