Pizza Express Derby DE1 2PP

"**Additional update to this review- Pizza Express have been great in dealing with this complaint and have been very accommodating and courteous. Because of this we will give it another try. Wonderful customer service from Dylan.** Well, where to start. Very, very disappointing experience here. We were served quickly and the food arrived quickly, but that's where the positives end. The vegan pizza I ordered for myself was wafer thin with so much passata on it and next to no vegan cheese with no seasoning whatsoever. The gluten free pizza (pictured) was a sloppy mess, again thin as cardboard. Two other pizzas were also sub par with no seasoning. One of the chefs was watching the football on his phone whilst making pizzas, so clearly wasn't focused on the job. The prices were extremely high for the poor quality we received. This visit was also for a birthday and so put the end of the day on a bit of a downer for us all. We certainly won't be returning."

"Staff were great, we were able to amend our orders which was great. We used Tesco Vouchers which was great especially on Valentine's Day, we are glad we had vouchers as we think the menu is pricey and don't think without the vouchers we would have gone. There was a few items out of stock so my partner couldn't have what he originally wanted. I tried the Tikka Paneer Pizza for the first time, it was very different to what I normally have and it tasted like a curry in a naan bread it was great but did leave an after taste. My partner had the garlic and prawn pizza and he enjoyed that. We had sides and a dessert which was great and we left feeling full."

"Came here with my wife and two young lively kids after a cinema trip. The little ones really loved their food and the staff were great with them too. Super friendly! Thought the kids meal deal was really good value as well and they enjoyed the little activity book with pencils! Will definitely return here and would recommend it to other families too. Our food was also delicious!"

"Great service from the team at Pizza Express in Derbion. Very busy but seated quickly, guy introduced himself and told us he’d be over when he could. Took drinks orders followed by Fred and recommended the app to save us 50% off Pizza. All in all a great experience, food wasn’t as good as normal but service made up for it and very reasonable after discounts."

"Had an amazing meal here yesterday for my birthday with the family. Nothing was too much trouble, accommodated any requirements. I even got a brownie with a candle in! We all said how nice the food was, short wait and piping hot. Was a lovely atmosphere and Millie our server was a delight. Thanks so much for a fab birthday meal!"