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UPS Customer Centre
Jamestown Road, Dublin, County Dublin, Ireland
About UPS Customer Centre
Welcome to the UPS Customer Centre located at Mygan Park, Jamestown Rd, Finglas, Dublin, 11, Ireland. As an establishment dedicated to enhancing your shipping experience, we aim to provide you with unparalleled customer service and convenience. Our location serves as a point of interest for all of your shipping needs, whether you're sending parcels or packages within the country or internationally.
Our experienced and friendly staff is always available to assist you with a wide range of services, including packaging, printing, and shipping supplies. Whether you need to purchase shipping boxes and labels or require assistance with arranging a pickup, our team is available to help you make the most informed and cost-effective decisions.
Our location offers a variety of shipping options, including ground, air, and international shipping. We understand that every package is unique, and we provide tailored solutions that meet your specific requirements. Our advanced tracking and communication technology ensures that you always know the status of your shipment and any updates in real-time.
At the UPS Customer Centre, we pride ourselves on our commitment to sustainability. We create eco-friendly packaging, minimize our carbon footprint through responsible transportation, and work towards reducing waste wherever possible.
Customers who regularly use our services can take advantage of our loyalty program, which rewards regular customers with discounts and exclusive offers.
Visit us today to experience our exceptional service, streamlined processes and modern facilities. We are the destination of choice for all shipping needs.
Photos of UPS Customer Centre
Mygan Park, Jamestown Rd, Finglas, Dublin, 11, Ireland
Opening hours of UPS Customer Centre
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of UPS Customer Centre
"Absolutely terrible. I have no idea how this company is still in business. Never ever use UPS again. My package cleared customs (even though it was shipped from within EU) but it got incorrectly sorted, and remained 3 days in the depot before I finally received. In total the package was in Ireland for 4 business days! Customer service agents are of no help, since all they do is repeat the same thing ‘ sorry for the delay’ may as well have them replaced with an answer machine. This is not the first time, their delivery drivers often ignore to call and prefer to leave an attempted delivery notice rather than actually deliver. Never again. 1 star is only given since I cannot give 0."
"I have never been so let down by a company, merch for a touring musician which didn't arrive in time and was then lost, losing the artist thousands of euros. I spoke to the people at this hub, they said my parcel was with them and that I could come and pick it up. I drove from Dublin centre to the airport for them to tell me my package was at East Midlands Airport. UPS are not fit for purpose, I have wasted hours of my time trying to get them to locate this package, they still have no idea where it is and won't do anything about it."
"Worst experience ever. The company has not contacted me in any way since they got a parcel for me. I should receive a parcel from a non-European country so I even didn't know what courier company in Ireland would get my parcel for delivering. So in the end I got to know where my parcel was. Customer services told me that they tried to deliver my parcel several times - but I was at home all days, nobody contacted me in any way (they had all my contacts). They told me that I refused to pay for the delivery and taxes so the parcel was on the way to be returned to the sender. Whaaaat??? I didn't see any courier to refuse it. And in the end they told me that I should pay for their attempts to deliver the parcel. Is it a new way how to get more money from customers? So I should find my parcel by myself, push them to deliver it, to have several phone calls and to pay extra money for this. Every time an employee from the customer service lied to me regarding the delivery. Please save your nerves and never use this company. I still didn't get my parcel."
"My package was meant to be delivered on a Monday even though it arrived at the depot the previous Thursday. The same day the box arrived I called the depot and asked if I could pick the box up as I knew I was not going to be at home on delivery date. The day after they attempted the delivery. I called again and I was told I would get a phone call from the depot to clarify. A guy called and told me the driver could not deliver the box. I gave him my number and the code for the building and he said they would attempt another delivery and they would call me back to confirm. In the meantime I'm calling customer service again and the same nice girl that told me the day before that the box had arrived, told me that the box had arrived on Fri and there wasn't any attempt of delivery as the box wasn't out for delivery yet ( the driver must have knocked at the door just to come see my face). I called again on Saturday and the same girl answers saying that the box just arrived (was it not there on Thursday then?) And no delivery was attempted. I told her to tell me where the package was and she said it was at the depot and not put for delivery yet. Keeps saying that will be delivered on Monday ( I think I told her 5 times I was not going to be at home) and if they would fail they would try again on Tuesday. I told her again to leave the box at the depot and I would go get it. But she said the depot was closed on Saturday ( online said Saturday 9-12). I told her I would go pick it up and she keeps saying the depot is closed and they would deliver it on Monday. I hung up and the box was delivered to my place 5 minutes later. Lots of lies and horrible customer service."
"Good customer service, but very poor delivery efficiency. Driver may cancel your delivery in ANY possible reason, and they may hardly wait for you when they are willing to deliver your parcel. Better not use them if you donot want trouble"
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