Coastline Veterinary Surgeries - Beccles

"I am absolutely disgusted at the blunt phone call i have just received from Coastline vets We have been coming to you with our dog Jaxson since he was a puppy for which we have been told with his health issues that there is nothing that can be done to fix his elbows and all you could do was keep him on anti inflammatories until the time came to put him to sleep. We went for a second opinion at another practise because we want to be able try and offer our dog a better outcome to his life, which was a one off and we were planning on continuing on getting Jaxson seen with you in the future. In the past we been happy with the service received at your practice but because we went for a opinion elsewhere we have now been told that our Jaxson cannot been seen by your practise anymore! And might i add in a very abrupt rude manner. Absolutely awful way for a business to treat a customer after all the times we have been to see you"

"very small and enclosed not the nicest establishment it doesnt feel like nothings been updated its very old the receptionists arent very professional the vets seem new like they are learning i just dont feel welcomed in this place the receptionists act like we are an annoyance to their day, when they are finished with signing u in they go back to talking about their loves woth each other like a couple of friends they are unproffessional everytime i go in there"

"We visited coastline surgery to day with over loving dog rocky for get some treatment, Rocky is a vicious dog, however all staff extremely helpfu and polite ,lady from the front desk give us warm welcome and the doctor and the nurse did the absolutely wonderful work . We are very happy for the service given to us to keep our rocky healthy. Thank you to all staff at beccles surgery Sajeewa silva"

"I found Coastline to be excellent both for my pet and giving me the best advice on how to care for her. I've had to leave them to sign up with a practice closer to home otherwise I would have stayed with them. I found them excellent in every way. Would thoroughly recommend. Their communication with you is excellent. FIVE STARS from me!!!!!!"

"Had our bunnies vaccinated with them earlier this week and the staff couldn't have been better! Joined the healthy pet club and came away with two bags of great quality hay that my buns love and some goodie bags with some well loved toys! Will definitely keep using this vet in the future"