Boots

"Unfortunately gone downhill alot, they don't prioritise people going in to get there prescriptions on the day they need them. Instead quote people a 30/40min wait to do other prescriptions why they don't just do them straight away and then continue with other prescriptions is beyond me and this is when I'm the only person in there many times it shouldn't take that long,thats what other pharmacys do, even then it can take upto 4 to 5 days for them to process electronic prescription. I tend to ask for the prescription now and take it to trinity as they do it straight away don't even give you a waiting time there so quick and efficient. The staff are great in boots now they got rid of a couple of rude ones. So it's a shame."

"Feel so sorry for pharmacy team who are always polite but big queues whenever I pick up my prescription there is always either a delay or an item missing thinking of changing to another Pharmacy"

"Terrible, service, no one on tills and standing there for ages waiting as staff walk by and ignore you! Really bad, will pay a little extra and go to independent pharmacies in future."

"I've been using this store for 25 years now and until recently, happily so. Now, amidst the ongoing staff shortages (wonder what's caused those everywhere - cheers brexiteers), the already unavoidably long waits at the pharmacy are compounded by a Saturday assistant who seems intent on ignoring any older customers ... and I was left waiting long enough to confirm it's old people generally and not me in particular. Having 'come back when the pharmacist was in' I was left waiting in vain for over 10 mins before joining the dispensing pharmacist's queue ... and waited another 10 mins (during which time another three older customers gave up and left) before a younger couple turned up .... and the "assistant" who'd been chatting in the background, studiously ignoring all us oldsters was over like a shot. 2 stars? Not an unpleasant demeanour when I eventually did get served ... or it'd have been one star. Life's too short to be treated like that, so I'll simply be avoiding the Saturday staff in this branch in future."

"This pharmacy needs more staff or new management. Picking up prescriptions takes endless amount of time every single time! I'm moving somewhere else. Avoid."