Chichele House Dental Clinic

"Very happy with the ongoing care my son is receiving. Always professional and efficient with a friendly service. Good aftercare and follow up appointments too!"

"I attended this practice for almost 5 years and unfortunately the overall experience has been very negative. The building itself is clean and nice but the treatment I received has been very poor and caused unnecessary pain and expense. In 2021 the dentist convinced me to pay £700 for an onlay which he incorrectly fitted and had to replace a just few days later, which then completely fell out a few months later. I contacted the practice and was told I had to wait 6 weeks to have it re-fitted, I eventually had to pay a private practice £200 to fit it correctly. In the summer of 2022 I made an emergency appointment as I was experiencing tooth pain, the dentist advised it was tooth sensitivity and advised me to use a different toothpaste. Within a couple of days the pain was excruciating but I was told there were no emergency appointments so again I had to visit another practice where I was informed that it was not tooth sensitivity but an infection for which they provided the necessary treatment which almost instantly resolved the problem. Most recently during my last check-up I was told I had a cavity under the gum which would require minor gum surgery and a filling. I originally had this treatment booked for October 2022 which they subsequently cancelled three times and eventually pushed back to Feb 2023. After the third cancelation I decided to visit a private practice only to be informed that there is no cavity, no treatment was required and again I had misdiagnosed. I appreciate that NHS dentists are stretched at the moment so I can accept cancelled appointments and delays but I can’t excuse bad treatments and mis-diagnosis. I have now left the practice."

"Friendly and welcoming. Dr Mobeen is technically excellent and very friendly. Massive improvement over the last year. Love this dentist now."

"Perfect, reassuring and not made a scary experience. Iv been with this dentist nearly 40 years. My children all come here also. Would never ever go to another dentist. Appointment reminders are brilliant. Reception staff nice and never to busy to help. Easy to contact on the phone. My son had 2 teeth out (11) and was not worried at his next appointment to have 2 more out. The best dentist surgery in Northampton"

"Patient journey is excellent. Customer service is second to none and our dentist Dr Farooq is wonderful. My two young children are so confident and happy going to the dentist because of the consistent positive experience we have. Thank you all so much!"