BMWORX LTD (BMW & Mini Specialist) Shuttleworth Road, Elm Farm Industrial Estate, Bedford MK41 0EN

"Very happy with the way these guys looked after my wife's BMW 1 series. It went in for a service and some repairs, they called me a couple of times with reccomendations for new brakes and track rod ends which I opted to have done. There was absolutely no pressure though, could of easily said no. They even had it cleaned for me.I'll definitely be using this garage again."

"I’ve only ever had a really positive experience with BMWORX. These guys are always willing to help with advice or any job, big or small. If you need a BMW / MINI specialist with all the knowledge but at a more affordable price than dealerships then this is the garage for you!"

"Been taking my car here for a couple of years. Have always had a good experience, they have been able to get me booked in same day when I had an urgent issue and are reasonably priced."

"I could not get as far as actually getting a quote. I called on Saturday 08/10/2022 - I was on hold from 11:30 AM until 12:30 PM and in the end, the line closed. According to Google, the garage should have been open until 12:30 on Saturday. I left a voicemail asking for a call back, albeit frustrated after being left on hold for an hour. Fast-forward to Monday 10/10/2022 - 08:14AM, I received a call from the garage, a very rude man. He explained that the garage was closed on Saturday. I explained that I understood and maybe they should look to update their Google hours. This was the trigger point, he began to shout "Google does not open the doors" and began to rant that he did not want to have an argument, he was just putting his boots on to have a coffee and that he did not need to speak to me. A very unnecessary reaction to a docile customer that simply suggested something reasonable to avoid future frustration with potential customers. Moreover he slammed the phone. I waited a minute and rang back to understand the reason for his reaction. Again shouting towards me, he expresses more frustration and hangs up again. I've been left confused more than anything, this man clearly woke up on the wrong side of the bed, most certainly not the way to treat potential customers. At no point was I rude, at no moment did I raise my voice and in no instance did I treat him without respect. Absolute SHAME. Stay clear of this place, if this is how they treat people, imagine the half a job they'll do without a care for quality."

"Gave them my car back in August for full service. When I had taken my car to another garage for another service this year, they had pulled out air filter which they had fitted all damage and could have have messed up my engine . I wont be going there again."