Halfords Autocentre Bedford (Midland Road)

"Approached these guys twice refarding my breaks because they were scraping. First time they said they were "fine" but also mentioned they didn't have the tools at had to take my wheel off to check them properly. I should have seen the red flags there. I went back a month later for my MOT and mentioned the breaks again because they were getting worse, to which again they said they were fine. At this point I didn't believe them at all. It had been well over a month now and I had asked them twice so I decided to get a second opinion at another mechanic...low and behold, the breaks are RUINED and ontop of that parts of the break system is broken completely due to them being used for so long. If Halfords has taken my word and actually checked them properly and not lying and saying they did check them when in probability they probably didn't want the hassle of having to take off my wheels, I wouldn't be in this predicament. Thanks for nothing."

"Took my car for free brake check. They quoted me £640 to replace front and back disks / pads. Rung around and found garage up road who do it for £340. Moral of story is these 'free' checks are just there to get you in the building and then quote ridiculous prices. Shop around!"

"Extremely disappointed by this autocentre. I originally got a service done on my car at another garage, who advised about a suspension repair. I booked Halfords for a second opinion and asked for a suspension check, which all came out cleared and was assured there were no issues. Upon booking a MOT at this centre, they failed it based on a suspension repair and also said they don’t have any slots to do the repairs within the 10 business days deadline. I booked the repairs at a garage and took the taxi home just to find out they don’t have the right parts. Took the car to another garage for repairs (I’m 6 months pregnant and with a toddler). I waited over an hour after they thoroughly investigated and explained that Halfords has wrongfully failed the MOT and the car has no suspension issues. Furiously, I had to take it back to Halfords again where they rechecked and agreed. They refunded the MOT charges but really messed me about for a week and I’ve had to take the taxi home with my toddler each time the car had to be left for hours. I really didn’t understand why it was failed despite them having a record of no suspension problems. So I’d advise that you look at their MOT results more carefully and challenge it straightaway."

"Left car there for new tyres,and went for a walk in the rain expecting a usual delay and "found a problem mate" as is so normal at most garages. Not here. ,car was done before I had chance to sit down on return,all happy,tyres on, car ready ,no fuss and polite service....Will definitely go back,cheers."

"ONLINE CODES WOULD NOT WORK + TYRES ON OFFER TURNED OUT TO BE VERY MISLEADING AND WE'RE EAGLE ASYMMETRIC 3 AND NOT 5S + THEN THE PRICE PER TYRE WAS £50 MORE + ORDERED VIA BLACK CIRLES IN THE END AND GOT 4 PS4S £411 + VERY MISLEADING AND CUSTOMER SERVICE WAS SHOCKING + VERY DIRTY DIS ORGANISED GARAGE"