Mill View Hospital

"Under a Section 136, I was treated well and discharged to Community care. No complaints from my time at the safe haven. I'm greatful I chose to stay alive! If your thinking about death it only hurts others and in the long run things do and will get better, make good choices, get into action and ask how can I get recovered rather than demanding the impossible."

"Janet Muller escaped 2 times in one day from this facility. The second time she was found dead!!! Lousy security if anyone at all!!"

"The level of patient care and lack of access for family members to reach patients at this facility is diabolical and demands a thorough investigation. I am posting anonymously as I don't want this review to affect the treatment that my relative receives at the Regency Ward. I have been shocked by the current system and lack of staff that I'm not entirely sure how beneficial this institution really is. It mostly serves as a purgatory place for patients to receive medical care without any genuine mental wellbeing facilities in place. Ward rounds are recycled with patients under heavy scrutiny with psychotherapists failing to treat patients as real people. I've sat in multiple dismal meetings appalled by the interrogatory nature of the psychotherapists. One of them asked my relative during a ward meeting, "And how's the bed wetting?" knowing full well that this was a side effect of the prescribed medication but the general lack of empathy and poor framing of this question left my relative feeling ashamed and embarrassed. If you have a mental health problem isn't it bad enough that you have a doctor who's job is to get you better but only adds further injury to situation? Families are sometimes the only support available for patients in need that if you are so understaffed that it takes 10 mins to get through each time you call then it makes it very difficult to be in any position to offer any form of care and support. The system almost feels like it's designed to work against families with the lack of transparency in a bid to serve the patient's needs when they are not necessarily in the right state of mind. I've not seen any major improvements in the last 10 years or so, the UK's mental health sector needs an overhaul and rethink because if families are taken out of the equation and are not being communicated to then is it right to leave an unwell patient to their own devices only to find themselves back in the same place time after time? It really is a hopeless place with no sign of looking to improve patient care. I very much would like the Regency Ward to take on board patient and family feedback to address the basic concerns and wishes so that there is a patient-first approach. One can only hope."

"Neglectful if you're lucky..many deaths have occurred here. Bullying and abuse by patients including sexual, drugs easy to get in and out and also razor blades..it is unlikely to improve as they continue with lack of prevention, safety, understaffed and little to no after Care unfortunately many more unnecessary deaths will continue which could be prevented and don't even bother with ATS for aftercare they are a joke to the mental health care system"

"Anybody or their friends or relations going into Mill View please don’t worry anymore. According to the Hospital staff. Pals and the NHS Ombudsman all their issues have been addressed. REALLY !! you only have to read The Argus to realise this is not the true facts. We as a family regret the day we left our Mother Grandmother and Great Grandmother in the care of Mill View because it seems that every body concerned thought that my mother was old and disposable the only person that seemed to be on our side was the Coroner but all her findings have been ignored. So as a family we are going to draw a line under the tragic events and get on with our lives."