Halfords Autocentre Swansea (Samlet Rd)

"Extremely unprofessional company the level of service was not something you should expect from a company like Halfords! The communication from the staff was really poor, the staff were swearing and aggressive over the phone, intimidating and pushy sales and advising further work that’s not required. Did not advise that the equipment they were using was not available at the time and they did not think to tell us and had our vehicle for 5 days for a MOT? We would 100% not advise to use this Halfords as they are clearly trying to take advantage of people. This will be getting escalated further too. We shall see the true colours of this company by the response they leave by us leaving this review, we very much look forward to seeing it."

"Had a complaint that was dealt with well. updated rating from 2 to 4. thanks. Suggestions - get more fault code readers and give customers a reasonable wait time rather than "5 minutes" when you mean up to an hour."

"They checked my car and saw what the problem was and when they told me the price I said I couldn't afford it and asked to cancle the appointment. When I got the money to fix the problem I called them back and they kept hanging up on me until they stopped taking my calls. I'm not sure if it's some sort of discrimination or something but that's how it feels. Kinda felt like they were being unnecessarily cruel"

"Outstanding service and work carried out on my Porsche C4S. What I assumed was going to be a very expensive fix of my Air conditioning system, turned out to be a small fault that the team quickly rectified and the cost was excellent. They are a very honest and helpful group, especially the guy who was sat at the front desk (Ex REME) and the young lad who carried out the work on my car. I will certainly be returning should I require some assistance again."