Bombay Spice

"I had a really disappointing experience, despite being a regular lover of Bombay Spice takeaway. After over an hour delay in the arrival I called the establishment and spoke to the handler, I was extremely understanding of the delay but was informed that the delivery driver left an hour ago so this couldn’t be the case. They kindly send another delivery out (this time to my address correctly) and I then received a call ten minutes later accusing myself and my household members of stealing an order even going so far as to comparing accounts with the second driver to accuse my housemate ‘the short girl with dark hair’, demanding that we either return the food or pay for it ‘when the delivery driver arrives to confront us.’ I then received a call twenty minutes later informing me that a ‘funny incident’ had occurred where the delivery driver had delivered to the wrong address and the call handler proceeded to laugh. I didn’t receive an apology for this threatening behaviour, so really disappointed that I’ll have to order elsewhere from now on. As a household of girls this was very intimidating and uncomfortable."

"We ordered an everyday special offer (bhuna, bhajis, bread, and papadam) and a Pathia. The curries arrived on time and were warm. The value for money was good as each dish had lots of chicken. We spent £15 LESS than we did on another restaurant and the food was better. We will be ordering again!"

"DO NOT ORDER HERE - HORRIFIC SERVICE!! We ordered for a family night in.. we were missing multiple items, when we called to raise the issue, we were greeted with raging abuse down the phone calling us liars, even though we had the order in front of us. Plus it arrived late."

"It's easy to tell why the head chef won "chef of the year 2015" full on flavour! Generous portions. My Advice: They have a long queue for those ordering over the phone/ online and a Short queue for those who stay and wait. Can be the difference between waiting 15 and 60 minutes"

"Partner ordered form here tonight, chicken was raw in the middle. They were happy to take it back. Second lot came and was even worse than the first. We called the restaurant again to be shouted at and insulted down the phone calling my partner a baby and all us British do is cry like babies. Worst service I have ever received. How can you talk to your customers like this. Absolutely disgusting behavior!!!!!!!!!"