Ernest Jones Unit 6 Drake Circus, Plymouth PL1 1EA

"Visited the Drake Circus branch today in search of my ideal eternity ring. Carly helped me with my choice, trying several designs that would sit perfectly with my engagement ring and wedding ring. I did not feel at all rushed and she couldn’t have been more helpful - I came away one happy lady! Would always recommend Ernest Jones and their superb customer service! Many thanks."

"The service was incredible! The store manager Carly made our experience in store so special, she was so friendly, caring, interested and made us feel really important. We’ve been so lucky to have Carly help us through our engagement/wedding journey. She has been amazing the whole way through, an absolute credit to the store and we cannot thank her enough!"

"Absolutely amazing service, I had a problem with my engagement ring and the staff listened and dealt with the issue straight away, they were so friendly and helpful especially Carly and Caitlin, can’t wait to go back in the summer to pick out our wedding rings."

"Went into the Ernest Jones in Drake Circus to have a look at engagement rings. I was greeted by a very smiley Carly who was more than happy to show me some rings after telling her the style I liked. I sat down and tried on a few of the chosen rings, one of which I fell in love with! As I went in on my own we created a wish list which Carly saved on the system ready for my partner to go in and pick from. Between my partner and I going in on a few occasions I can honestly say our experience with Ernest Jones was faultless. We would both like to say a huge thank you to Carly and Marcia! Both went above and beyond, a true credit to the company! We spoke to a couple of other ladies who were also very helpful but I have forgot their names, sorry. Anyway….. my partner proposed to me on Valentine’s Day with the ring I fell in love with!"

"I cant thank Carly enough for her incredible customer service when we visited the Drake Circus store less than two weeks ago. Carly listened to our needs, and found us the PERFECT engagement ring! It was exactly what we were looking for and we are so grateful to her for taking the time to understand our budget, our style preferences and our requirements! Unlike other jewellery stores we visited that day, Carly was not pushy and not pressuring us into buying... but we fell in love with the story behind the ring, and we knew we just had to buy it from Ernest Jones! Next time we are in Plymouth, we will be returning to this store because we were so impressed with the service we received! Thankyou Carly and Team!"