Chic Hair & Beauty 3 Glen Road, Belfast BT11 8RF

"Spotless salon welcoming friendly staff who go out of their way to ensure all clients needs are met offering expert advice on hair colouring treatments style really pleasing experience highly recommend"

"I have been going to Chic Hair and Beauty since it opened and I am so grateful for this Salon and all the staff. I used to be so nervous going to hairdressers (even resorting to box dyes) but now I love the relaxed and friendly atmosphere in Chic. It’s clear to see why they won Best in the West 2019 as they are clearly as the Best! Michelle always does my hair and she is an amazing hairdresser, so talented and lovely. I would recommend Chic Hair and Beauty to everyone!"

"Have been here before and the blonde woman who I think is the owner trimmed my fringe for me and did it perfect, went back yesterday and got a different stylist an older woman with dark hair. I asked for just a trim and I usually have it choppy which most stylist knows not just a straight blunt cut. She said so choppy and full I said yes exactly. I used to have a thick fringe but this stylist has butchered it. She cut through it and thinned it out so much, some of the fringe is above my eyebrows and some is alot more shorter so there are gaps and the fringe looks spikey. Why would I want that when all I asked for a trim? Why cut through my hair ! My hair is very thick all over so I have a thick fringe which is what I thought she meant by FULL. I was so angry I just left because I would have lost my temper. I never ever leave bad reviews, I work in the service industry and think it's bad ethics over one occasion but I rang up to complain so it didn't happen to someone else and turns out it was the manager who cut my fringe. She said that my choppy is different to her choppy to which I explained no I have had a fringe 2 years and any other stylist knows what I mean, what she had done was thinned it out,s I know this because ive asked stylists to do this with the rest of my hair previously. She then laughed and said sorry, like she laughed like I was being absurd! Hence the bad review. I know hair grows back but I lost my hair a few years ago and am very particular about it, now I have to look at this spikey mess or go back to wearing bands and bandanas. Retrain your staff in how to communicate with customers"