Redwings Lodge Wolverhampton 45 Waterloo Road, Willenhall WV1 4QL

"I will never use the hotel again. Paid £70 for one night equivalent to Premier Inn price but service and amenities comparatively lower than Premier Inn. Won't recommend for family with teenagers. Pros: Bed well made Cons: 1. Not disability friendly or accessible. The reception is on the 1st floor and there was no signage to a lift, so not sure if there was one 2. Receptionist referred me to their small print when I arrived which was a Red Flag for me. Guest information should not be hidden but displayed clearly in my opinion. 3. Room was smelling of urine, it was terrible. Arrived past 11 at night and just wanted to go to sleep so ignored it but the stench was horrible. 4. The body wash bottle was almost empty which was shocking so we had nothing to use 5. The 3 beds were very uncomfortable, I couldn't sleep on the double bed as it felt like jelly, too soft; my child slept on it and the single bed was like wood with panels. We woke up with aches and pain. I wouldn't recommend it for anyone with a health condition or for elderly people. 6. Plates and cutlery for breakfast were kept by the staff and after verification, each of us were given one flat plate and one bowl to eat, but my teenagers were given tiny plates like baby plates with the claim that the price was different for the teenagers. It was very embarrassing and my kids were shocked. I opened their website and proved to them that I paid for 3 guests, and not lower for the teenagers and they said, we didn't know, we thought the price was different, it used to be, we can give you bigger plates now. We left without eating."

"Canny Hotel, staff friendly, fairly cheap and had a nice cooked breakfast in the morning. Parking was fairly hard to find in the dark and costs £5 a night, this could have been stated on bookings. For the price I was happy enough however, The only thing really magic is the button on the top of the remote(which doesn’t work). The bathroom needs sorted as there was black mould. Includes standard heater and wonky tv. The kettle was clean and did have a good nights sleep."

"The room is filthy, the staff was rude and the shower handle was broken. I paid £70 for my room and I regret it!! I have been in nicer hotels with cheaper prices."

"I've seen reviews here that people were unhappy with their rooms. I can see their point... But I stayed here for a night out drinking... Bed feels like the most comfy cloud when you've had a few. Walking distance from bars. What more do you expect? Personally really liked it. I'd come back."

"We had an accessible twin room. It was very tired. It needs painting but at the very least just cleaning. The floor was strewn with crumbs and fluff. The mattresses were so thin, you could feel every spring. The price paid was Premier Inn equivalent and the hotel was not Premier Inn equivalent. It is a good location in Wolverhampton though, with parking at a reasonable rate."