Thornley Street Surgery
40-44 Thornley Street, West Midlands, United Kingdom
About Thornley Street Surgery
Welcome to Thornley Street Surgery, situated at 40-44 Thornley St, Wolverhampton. Our medical facility is fully equipped to cater to all your healthcare needs, from general health consultations to specialized treatments. Our team of experienced healthcare professionals is dedicated to providing high-quality healthcare services to clients of all ages.
Our medical center is conveniently located in the heart of Wolverhampton, making it easily accessible to all members of the community. We are committed to promoting the health and wellbeing of our patients by providing comprehensive medical care and personalized attention to every individual that visits us.
At Thornley Street Surgery, we strive to provide a warm and welcoming environment that puts our patients at ease. We actively encourage all our patients to take an active role in their healthcare by empowering them with the knowledge and tools required to make informed decisions about their health.
Through our diverse range of services, we offer medical care for all ages, including general health checkups, women's health, men's health, child health, travel vaccinations, and chronic disease management. Our medical professionals are highly skilled and experienced in their fields, ensuring that you receive the best possible medical care.
We pride ourselves on providing a patient-centered approach, with a focus on delivering compassionate, efficient, and high-quality medical care in a timely manner. Whether you are in need of a routine health checkup, specialist consultation, or emergency care, Thornley Street Surgery is here to support you every step of the way.
We understand that your health is your greatest asset, which is why we prioritize your wellbeing by providing tailored medical care and the necessary resources to maintain a healthy lifestyle. We further encourage our patients to play an active role in their healthcare by educating them on preventative care practices and disease management.
Visit us today at Thornley Street Surgery, and let us take care of all your healthcare needs. Book an appointment today and experience our exceptional medical services firsthand. We look forward to welcoming you to our medical center.
Photos of Thornley Street Surgery
40-44 Thornley St, Wolverhampton WV1 1JP, United Kingdom
Opening hours of Thornley Street Surgery
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of Thornley Street Surgery
"Rude receptionist, the receptionist tells you one thing then another receptionist says different. A delay in receiving the 111 report, when I need the report for more testing, I asked if there is another way and I was told to book appointment at 8am and I said how can I book an appointment, when there are no appointments and the receptionist hung up the phone."
"Staff is rude and don't even listen you what you trying to say they just telling you that you are wrong and want to hang up the phone. Im here for 3 years and until now I couldn't see my GP for a first time, there was always issues with something. Definitely low quality of support and you wont get what you want from here. You start call at 8am and they just hung up the phone in 15 min. After they says it's fully booked and it's your foult and the phone was hanged up. You can die and they don't care about you... not recommend at all and will be changing my GP as well."
"The quality is very low, I do not recommend it at all. Last week, I was very sick after the doors were closed on Monday morning, so I called to make an appointment with a doctor.she said we don't have intepiter She argued with me and told me that the doctor does not understand what you are saying. I said, "Then how do you understand what I am saying?" and she did not give me time. My situation got worse this week, I called again on Monday, they said we don't have a translator, we don't have an appointment in person, finally they insisted on giving me a phone appointment. The quality of their work is very low. If I were an English person, I would have sued them and asked for compensation."
"Worst surgery in Wolverhampton. The receptionists are so rude and unprofessional. Stay away unless u want to be dealt with like a child. Don’t dare stick up for yourself or they’ll remove you from their list. Place should be shut down. So slow and unprofessional inc Dr Stone, Julia Freeman, Jackie and Alisha to name a few. STAY AWAY!"
"I Called at 8am this week to have an automated message saying no appointments. Too scared to risk hanging up and being unable to get through again I held on for 17 minutes. By the time I got through, no appointments left. No surprise there. The system is more than flawed. The tone of some receptionist is horrible, blunt and always ready to shut me down and say what they want you to hear. I get talked over when they should really listen. I know there are patients who can be rude but maybe it's because they always get spoken to on the phone in an unfriendly or belittling way. Are patients just a massive inconvenience to you. It certainly feels like we are. If you always feel like you're having to deal with rude people and patients feel like they are always dealing with rude receptionists then something needs to change, and an automated or on line service isn't it. The elderly must surely be dying at home uncared for. Please do a better job. Get rid of that rubbish Babylon system. The Doctors are lovely, they listen and I've always felt respected when either me or my husband have had a phone call or an actual face to face appointment."
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