Grove Medical Centre
175 Steelhouse Lane, West Midlands, United Kingdom
About Grove Medical Centre
Welcome to the Grove Medical Centre, a leading healthcare establishment located in the heart of Wolverhampton, United Kingdom. Our team of highly qualified medical professionals is dedicated to providing you with the best possible health services in a comfortable and welcoming environment.
At Grove Medical Centre, we understand that visiting a health clinic can be a daunting experience. Therefore, we strive to make your visit as smooth and comfortable as possible. Our modern facility is equipped with state-of-the-art technology and amenities to provide you with the best healthcare services available.
We offer a wide range of services to cater to your healthcare needs, including general medical consultations, health screenings, vaccinations, pediatric services, women's health, and chronic illness management. Our team of medical professionals is passionate about providing personalized and comprehensive care, tailored to your unique needs.
Our mission is to provide superior healthcare services while building lasting relationships with our patients, based on trust and mutual respect. We believe that excellent patient care starts with listening to our patients' concerns and working together to achieve optimal health outcomes.
Visit the Grove Medical Centre website and discover more about our state-of-the-art facility, range of services, and medical professionals. Contact us to schedule an appointment at our clinic, and experience the highest quality medical care available in Wolverhampton.
Photos of Grove Medical Centre
Grove Medical Centre, 175 Steelhouse Ln, Wolverhampton WV2 2AU, United Kingdom
Opening hours of Grove Medical Centre
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of Grove Medical Centre
"Only having to leave one start as there is no option for zero stars. My mum has been registered with one of member practices of “Health and Beyond” for over 40yrs. With her declining health, she is housebound. Tried to get a home visit on the advice of secondary care clinic and the reception team flatly refused claiming she is out of catchment area! Impossible to get appointments in general and simple things like medication requests take forever. Another case of how a conglomerate such as health and beyond have driven a family practice into disrepute, SHAME ON YOU!"
"Can never get a appointment and when you finally do the service is really poor! One Asian receptionist is so rude im supprised shes still there! You struggle to get a day off work then when you finally do, They cancel appointment! Health and beyond needs closing down!"
"There was a review about this medical centre a month ago and it was from my daughter, her experience and mine are different, she gave them a 1 star and I giving a 4. There is a receptionist at the surgery she is a horrible person to deal with but I believe that she need training on customer support skills. From my daughter experience I have heard on the phone how receptionist behave and I had to step in to put her in her place. I believe since covid things as changed and surgery could do with some improvements."
"Wouldn’t recommend this GP. Been on hold for a long time, they hung up on me 4 times. Miscommunication between the receptionists and the doctors, been told by doctors to book blood test then told they don’t do blood tests there and that I’ll have to contact Phoenix medical centre. When trying to find an appointment time they hang up on me again! Woman was rude and no sympathy at all! Disgusting service."
"I attended grove medical centre today 14/02/22 for an appointment with the nurse. My appointment was at 08.30am, but with there being a school nearby I was 15 minutes late for my appointment. As soon as I entered I apologised for being late and the receptionist told me she would speak to the nurse for me and told me to wait. Approx 30minutes later I got up to ask the receptions to see if they had any further update - the one lady who initially seen to me was on the phone but quietly said to the other receptionist that she had spoken to the nurse and she said “if the next appointment doesn’t turn up I will see to her, (me)”. Since I was sat there for the 30 minutes no other had patients walked in for an appointment. I told them I apologised on arrival for being late but why had no one communicated this to me since I was sat there waiting for 30 minutes, as had I of known this information sooner I would’ve rebooked immediately and left. Instead they chose to waste 30 minutes of my time in which I had to get up to find out what was going on. I iterated this many times but all the reception kept telling me was to rebook, as this is what the nurse advised. I iterated I was sat there waiting for over 30 minutes now and not one out of the three receptionists informed me of this and stated had I have not got up to see what was going on I could’ve still been waiting to hear from them. This had wasted my time in which easily could’ve been solved by me rebooking an appointment had they of told me from the get go. Awful communication skills especially with the reception team - rude and abrupt."
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