Pennwood Dental Practice

"I went for a check up last month, needed one filling in a back tooth, I've only had 2 other fillings in my life, all on molar teeth, but I always paid the extra for white fillings because I'm conscious about how dark fillings look. The dentist didn't discuss any options with me, just handed me my file and told me to go and book in with reception, I went down to the receptionist and asked if I could have white, she asked why I didn't discuss it with the dentist I said I didn't have chance he just told me to come down and book in. The receptionist couldn't get hold of the dentist for a quote/confirmation so said she would call me back with a price. Two days passed and I hadn't had a call, so I called and asked again, they went away and asked the dentist and I was told it would be around £65 (I can't remember the exact amount, but all I wanted to know is that it wasn't crazy amounts of money, as my previous ones were around 60 each, but that was 15 years ago.) I said that was fine and she said it was down for a white filling, great. On the day I went in, teeth cleaned and filling done, went down to pay and I was charged £41.40, I thought it didn't sound right but assumed the initial quote might have been wrong, in the back of my mind I think this is when I realised something wasn't right. I got home and look in the mirror to find out I've had a metal filling put in, instead of the requested white filling. Now I'm stuck with work I'm not happy with and will have to find a competent dental surgery to remove the mess these have made and replace it, more discomfort, more money, more time wasted. I don't trust them to get it right again so sadly now I'm stuck looking for another dentist at a time when you can't get one."

"A little pricey for a filling but if that is the NHS scale then thats what you have to pay even for a pensioner !!!!!!!!"

"Friendly & quiet place. Assessments, appointments & treatments were all done very quickly with no issues whatsoever & I had no problems when I had to reschedule an appointment."

"Having not been to a dentist for over 10 years due to previous bad experiences, I visited and registered here. Absolutely fantastic service. Friendly and helpful and put me at ease. Everywhere else locally wanted me to pay privately. Would definitely recommend. Karl - Wombourne"

"Excellent small dentist, lovely people who run it. They have helped me though thick and thin with my teeth. Can't thank them enough."