Monte Carlo

"Ordered a fish supper …. Chips were ok fish was greasy and my stomach turned all night….I have never felt so sick! Ended up vomiting it up again…. Wish I haddve read the reviews before ordering. Thought this was still the Captains Table was not informed it was called Monte Carlo when I phoned to order. Will not be ordering from again."

"I used to ADORE Monte Carlo but I feel like it has gone downhill drastically. I ordered my food at 5.15pm, half of it arrived at 6:50pm over an hour and a half later, the super chip was stone cold and very tough. When I phoned to enquire where the rest of my order was, the person I spoke with initially tried to make me look like a liar, saying that his receipt for my order showed differently to what I had paid for. He then changed his tune and yeah he did apologise, he said that he would have the rest of the stuff out to me within 15 minutes. 15 Minutes came and went, thought that's fine I'll give them a little longer, so I called at 7.30pm to ask again where the order was, the chips for my partner's burger meal arrived stone cold again. I used to love Monte Carlo now I am not so sure I will be ordering again."

"Vague as I live close and believe they know my face. The staff are the only saving grace for this chippy and only because they are nice. They do not know food though. I heard 2 workers ask another multiple times what is in certain orders (whats in this supper, what goes on a fully dressed burger etc) they are unhygienic and they're careless. Ive had 3 orders since moving nearby and all 3 were absolutely horrible experiences. First was chicken goujons and battered sausages, the batter was rock hard and I ordered mayo and curry. I got just gravy. Cheesy chip was the next order as I wanted to play it safe and what came was a chip that seemed to be covered in sliced "plastic" cheese. It was wrank. Lastly a couple of days ago when my friends decided to order and didnt listen to me, I got a burger hoping that since the chips, chicken and sausages were terrible, maybe their burgers were the reason they are still in business. I was wrong. Burnt and came with lettuce and tomatos even though i asked for no salad. My friends chips were all cold and 30% of the items didnt come so we called up and the staff were lovely and told us theyd fix it asap. Remember that we're around the corner from them. 2 minutes walking. Well an hour and a half goes by and we call and they say that theyre on their way. 25 minutes later we get the knock and the rest is here. But its not. Its still missing a drink a chip and a portion of battered sausages and a dip. The driver seemed so ashamed and offered to go back to the shop but by this point we were ready to leave after eating and didnt want to be waiting a further hour. I can only assume this is a front for some shady business or a blind, tasteless rich man's dream that he refuses to give up on because no business can run this way"

"Expensive and not nice. It was so expensive I thought I'd been over charged, but there was no menu/prices on the wall for me to check. Turns out it actually is £9.45 for a fish supper and it wasn't a huge portion. Wouldn't have minded so much if it was really tasty but it wasn't, the batter was soft and undercooked, (same as the onion rings batter)...my stomach was in bits all night, so was my partner's. For comparison, John longs fish supper is £7, is a huge portion and widely considered the nicest in Belfast. One star cos the chicken burger was decent."

"Ordered 2 chicken burgers and paid extra for house sauce on one and house and garlic mayo on the other and a taco chip from monte carlo. What arrived was two burgers with no sauce and two random tubs of gravy?? We rung the shop and they said they would send down another order so usually the process is they take back the food that first came, so we sat hungry for 2 hours and waited for the second order to arrive, when it came it had no taco chip so they just replaced the burgers and this is what arrived, this is the extra house and garlic sauce on a burger that I paid extra for, the fact that no taco chip arrived meant we had to reheat the one that initially came. £20 that cost, its one of the most expensive chippy in belfast and it was a complete waste of money. 1 star for the staff being okay on the phone"