Flawless Fine Jewellery 107 Hatton Garden, London EC1N 8LY

"My experience purchasing the engagement ring for my fiance with flawless absolutely exceeded any expectations I could've had. Throughout the entire ring shopping process Lila was incredibly helpful and insightful with regards to assisting me in creating a ring that was absolutely astounding. She was able to ensure my ring was delivered well in advance and her communication throughout the entire process was stellar. Even though I never entered the store, as I shopped online, the experience provided by Lila was first class and the ring itself is truly breathtaking. Lila is a credit to the business and with her help I was able to purchase the perfect ring. A++"

"The most absolute gorgeous ring I've ever seen! My fiance designed this ring for me and he had an incredible experience. He was helped by Lila and she was extremely patient with everything he wanted. She was very helpful throughout the entire process from video calls, ideas and the end result. She sent CAD drawing and was always reassuring that everything was perfect to exactly what he wanted. Delivery was even next day including the weekends! He was always updated with what is happening and never needed to ask it was already done. Incredible and helpful service from engraving, getting the diamond and creating the most perfect ring. They are experts in what they do and you can trust their help and advice. Will be back for our wedding bands "

"We've had such a great experience designing my engagement ring with Samba! He is very friendly and relaxed. He worked very hard to find me the diamond and ring style I absolutely loved. He patiently answered all our questions and iterated through many versions of the design with us, guiding us away from bad decisions and explaining any details we wanted to know. He did not let me settle - we went over the details and iterated over the design until I was absolutely sure I was happy :) And boy I was - I love the result, and I doubt I would have had such a good experience or even such a beautiful ring had I gone anywhere else :') I would highly recommend going to him - he is very good at his job, you'll be in great hands with him!"

"I received a great service from Flawless Fine Jewellery. I was looking for an engagement ring for my (now) fiancée and from the outset the process and customer service was excellent. All the team I spoke to were friendly and knowledgeable and I felt very comfortable throughout. I was on a tight deadline but the team kept me updated and delivered the perfect ring, on time, which meant I could propose on holiday in Paris as planned. I'm really grateful for everything and wouldn't hesitate to recommend them if you are looking for an engagement ring, or any jewellery. Thanks again. Joe"

"I had fantastic experience with Flawless. After my first visits to a few shops in Hatton Garden, I decided to go ahead with Lila. Unlike other shops, Lila did not put pressure at all and definitely did not try tricks on quoting high price. The price was perhaps the best I could get in Hatton garden for the top quality ring I wanted. Lila was extremely helpful in selecting the right stone by sharing videos and educating me the different aspects of the shortlisted diamonds. Her recommendations on the design was highly professional and very helpful in decision making. The final product was beyond what I’ve imagined, thanks to the excellent craftsmanship. I was invited to the shop to check the design and the mould during the process. I feel like Lila was part of the journey and was equally excited as me. Thanks for bearing with my countless requests and questions. We will return for the wedding bands!"