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About Ernest Jones
Ernest Jones is an exceptional establishment that provides individuals with a one-of-a-kind shopping experience. As one of the leading jewelry stores in the United Kingdom, Ernest Jones has long been recognized for its high-quality products, impeccable customer service, and exquisite designs. The store is located at Unit 85, Brent Cross Centre, in the heart of Brent Cross, London. It is easily accessible by car or public transportation, making it a convenient and enjoyable destination for locals and visitors alike.
At Ernest Jones, customers can explore a stunning selection of jewelry, including engagement rings, wedding bands, watches, necklaces, bracelets, earrings, and more. Each piece of jewelry in the store is crafted with the utmost care and attention to detail, using the finest materials available. Whether you are looking for a classic diamond ring, a modern timepiece, or a statement piece to complete your outfit, Ernest Jones has something to offer for everyone.
In addition to its exceptional selection of jewelry, Ernest Jones is also an excellent point of interest for those looking to learn more about the world of jewelry-making. The store's knowledgeable staff is always on hand to answer any questions you may have and help you find the perfect piece of jewelry to suit your needs. They can also provide helpful tips and advice on how to care for and preserve your jewelry.
Overall, Ernest Jones is a fantastic store that is worth visiting for anyone who loves jewelry or wants to learn more about it. With its stunning designs, exceptional customer service, and convenient location, it is sure to exceed your expectations and provide you with a memorable shopping experience. So why wait? Plan your visit to Ernest Jones today and discover the magic of this renowned jewelry store.
Photos of Ernest Jones
Unit 85, Brent Cross Centre, Brent Cross, London NW4 3FQ, United Kingdom
Opening hours of Ernest Jones
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
12:00 - 18:00
Reviews of Ernest Jones
"The customer service from Shideh on the 22/10/22 around 12pm was fantastic! She spent her time suggesting rings, one of which we didn't even consider but ended up purchasing. However, the manager here was absolutely horrendous!!! She had glasses and a pink blazer and she carried herself as a bully. You can clearly see she creates a toxic environment. Really disgusting tbh."
"Full of part time Saturday staff who seem more interested in chatting with their colleagues than serving customers. Not every potential customer is going to dress in expensive designer clothes and sunglasses. After waiting ten minutes in the shop to be served we had to interrupt their group chat just to get some service. Maybe some of the staff could shift to the very busy apple store in Brent cross."
"I received a call on Thursday afternoon from a sales advisor at the Brent Cross store who mentioned that they are calling about the Tudor Pelagos 39mm. I had put myself on the ‘waiting list’ and my immediate response was that I can pop in Saturday morning to view the watch. The advisor subsequently brushed this off and said ‘you will have to pay the full amount upfront before you come in’!!!! I was absolutely astonished! I responded with ‘are you expecting me to pay upwards of £3k upfront on my card for a watch that I have never seen?’ The advisor then nonchalantly responds with ‘we’ll refund you with the money if you don’t want to make the purchase’!! I have never heard such absurdity in my life, especially from a company I have purchased a few watches from historically (including Tudor!). I know EJ will not care, but I will not purchasing a watch from them again after such a horrendous customer service experience. Shameful if this is the way they will do business."
"Lovely service from Atia. She really cared about what I was looking for and looked after me. The Assistant store manager, Sophie I think is her name, wasn’t at all approachable. Her service was very poor. If it wasn’t for Atia, I would have happily taken my business elsewhere."
"Initially attended on Saturday 02/07 and was given bad service by a lady who made us feel as we are wasting her time. We came back on 09/07 and was helped by Pally and she was great. Very helpful and attentive. This is the 2nd time I have purchased something from Ernest Jones, they have a good selection of luxury watches and I will buy my next watch from them."
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