Diesel Engine Solutions Coldharbour Lane, Rainham RM13 9BJ

"They purchased a car radio from a small eBay company I used to work for, they said it was for a family member's birthday. They claimed it needed a code that they didn't have and demanded a big partial refund. I agreed but very shortly after found the information they needed. I said I can cancel the refund and just give them the code as it would be easier. They actually said that they did not want the code and that they just wanted the money that I agreed to. I agreed because sellers are not very well protected on eBay. They made it clear that there was no need for the code, they already had it. They were just taking advantage of a small business. The outcome for me was that the partial refund came out of my wages (which was in my contract). I have let it rest but it sometimes pops in my head as a time I was cheated, so I'm posting it here to let it out. Please, change how you source things so that you don't hurt small businesses. Regards, Larry"

"Please do not trust his guys, absolute cowboys. it took them ages to try and sort my engine out for my van then come back with oil leaks then come back with damage to the vehicle. Keith is an absolute liar and not a person to trust. all I can say is go up there and have a look at the premises before you take your vehicle, you will certainly change your mind . When my friend took me up there to collect the van, the staff for coming out with empty beer cans put them in the bin. people were smoking around the vehicles that they're working on. The place is an absolute disgrace and certainly not to be trusted. I had to got there in the end and record things that we're going on to Keith's surprise, then all the sudden my van got fixed and bodywork repaired because he knew I wasn't messing around about taking him to caught . These guys are not 100% legit probably like his reviews you have been warned."

"Avoid. These guys are rip-off merchants. Once they have your vehicle they have you over a barrel the extort you on 'repairs'. I took my vehicle to them have an engine assessment. As the knew my vehicle was with them they quoted me a ridiculous price for an replacement engine. I managed to get a cheaper re-conditioned replacement engine with a 2 year guarantee on-line which I had delivered to them. For these so called experts this should have been a simple job. Remove old engine - install new engine - not complicated. When they said they had finished I when to pick up the car. Yes the engine worked but all the lights on my dashboard was on like a Christmas tree including the engine management light. Yes, they said that they has finished the job with lights flashing on the dashboard. As I drove the car our of their premises the car broke down about a mile down the road. Left it with them for a further week. Then picked up the car. Still lights flashing on the dashboard but OK to drive home. Few weeks later broke down again. Took car to a normal garage this time. Not engine specialists. They told me that the engine was not fitted properly and an injector had become dislodged. Also the flashing light were because somebody had removed sensors from the vehicle. I had to pay to have the engine stripped and rebuilt then fitted by this garage. Don't be deceived. These guys are really disappointing."

"I would like to say a very special thank you to Keith for his attention to detail and his amazing staff who are the simply the best and more importantly Honest. Keith kept me informed all the way through regarding the work on my engine and arranged a fixed cost of the work that needed to be done which resulted in getting my car back on the road when I thought everything was lost. Keith never gave up on me and offered me alternative and cost effective solutions.These Guys are pure Platinum and I would say to anyone out there, go to these guys and don't waste your time with other garages. Integrity, Professionalism and Honesty are what these guys represent and You will never be disappointed. Will always use there service again."

"I know very little about cars and engines. When my engine broke, I was a bit lost really. Terry at Diesel Engine Solutions was really helpful. He explained everything to me in a non-patronising way, he arranged the recovery of my vehicle and he took care of everything. The price they quoted was the price I paid. Everything was done so quickly and smoothly. I can't thank you guys enough. Highly recommended."