Lily's Luxury Retreat Bowstridge Lane, Chalfont St. Giles HP8 4RQ

"I am so glad we found this 5* cat hotel - I can honestly say, I was a bit worried about leaving my kitten of 7 months, but Louise certainly spoilt her rotten! She also sent me photos and updates almost every day which was lovely and very reassuring to see how settled she was. The Cattery is in a beautiful setting in Chalfont St. Giles, Bucks, and the ‘pens’ are spacious light and airy. Louise ensures all the cats have ‘play time’ several times a day. Booking on line is very easy via a very user friendly website! (I’m not at all techy). All in all, I would thoroughly recommend this home away from home for your feline friends."

"One of the hardest things when planning a trip away is deciding who will look after your furry family member. Thankfully we don't have that problem anymore because Lily's retreat really is a home away from home for our cat. We know that he will be looked after and cared for just as well (if not better!) than when he is at home. Regular updates with photo's/video's from Louise put our minds completely at ease and allow us to properly relax. It is very clear to us that Louise really cares for her guests and understands them only as a proper cat lover can. Lily's retreat is our preference every time - we cannot recommend highly enough."

"My cat stayed at Lily's for the first time and he had a fantastic time! He was wonderfully well cared for, with LOADS of space and very clean. He will definitely be staying there again! Theo then stayed again last year. Louise and David had him for several weeks at short notice and even extended his stay. They kept us updated and he was very happy and well cared for. We can't thank them enough for their help looking after him."

"My little furry friend has just had his second stay at Lily’s Luxury Retreat. I don't have experience of other catteries, but I can say that I have total confidence in the care and professionalism that I've experienced. The accommodation is roomy and comfortable. The communications are amazing, including regular email updates and photos. Above all it's clear that everyone involved loves the cats. We owners fret when we have to leave our precious cats behind, but I feel very confident that my cat is is in very good care."

"So pleased with the quality of this cat hotel! I was apprehensive leaving our Willow for 3 weeks but it was like a pampering holiday for her. Having visits for playtime and brushing 5 times a day she was happy and healthy when we picked her up. An extra amazing bonus was getting emails a few times a week with photos and videos, really lovely for my daughter's peace of mind. It's a bit more than the standard cattery but well worth it. Thanks to Louise and all the family at Lily's :)"