Boots

"I’ve never really had a problem with Boots before and generally find their prices and offers good, but this particular store seems to have an aversion to technology. The manager refused to accept (or even try and enter into their system) some e-gift cards I had. Apparently it’s their policy to not accept ‘anything from online’ which seems utterly ridiculous in 2023, and were suggesting that I’d need to print off the cards (which is just a card number and PIN on a page) instead. I gave up and left, such a backwards policy is not worth bothering with. The staff were at least polite, to their credit."

"Slow service always have to wait while staff run around as there clearly short staffed"

"I always hag a great experience in Boots. I've been taken cared of fast and polite and always paid less than what I was expecting."

"Very disappointed! You have a big store in the greatest area but low-quality service. I really don’t understand why is nobody looking after this store. Where is the store manager? Why you are not checking what is on your shelves? You have Samples but no actual product available! You have promotion discounts information but in the reality no discount! Please see on the attached photos that in your store shown 20%off for a product but no discount on the total bill. When I asked the cashier person why the discount has been not applied she said that is probably Expired! That is soo unprofessional work! Looking forward to hear from Boots store manager !"

"The Pharmacist gentleman (I think, Italian) was superb in his recommendation of a knee support, pain relief cream, medication and very good general advice. Very patient, detail and reassuring. Thank you! from Singapore!"