Voo Vets Pyrford

"Don’t not take your pets here, they don’t care!!!! Took my 12 week old puppy to Voo Vets in Pryford for vaccinations and also got some worming treatment for her. I was told to give her an amount for 3 days for the course, after 2 days I’d run out of the paste and thought I done something wrong so checked the enclosed instructions and was horrified to read, that the vet had told me to give her the adult dose instead of the puppy dose. I rang the out of hours number and eventually talk to a vet from Surbiton who asked me lots of questions, told me to keep an eye on her and if I had any concerns I could ring them and take her in, they also said they would call the next day to check on her (Sunday) they did early evening, checked again to see how she was doing and said they vet from Pryford would call Monday. She called Monday morning and asked how she was and said if I had any concerns to call them back. I asked if that was it and she said yes, so I said so no apology? Well there was no danger to her and she’ll be fine! I replied well if that’s it I won’t be using you again she replied yes that’s fine, it’s up to you!!! So no apology or anything. I would not recommend these vet to anyone who cares about the pet, totally unprofessional and no remorse or anything."

"I took my kitten to be neutered here, A lovely clean ,friendly vets .My first time using this vets and was so impressed I'm going to be changing my vets to this one ASAP. I had to pop in on the Monday after my kittens appointment and the lady I spoke to was very helpful answered all my questions on there practice and that's what made me decide to change my vets a small but very efficient veterinary practice."

"We were very impressed with how our 10-year old Lab, Benji, was looked after when he had to have some rotten teeth removed. David and Jess, in the Pyrford branch, treatment was exemplary and, as a result, Benji coped well with having the general anaesthetic and the dental extraction. Thanks Voo"

"When we recently had to say goodbye to our beautiful dog Peggy, we wanted it to happen at home, in a calm relaxed atmosphere, surrounded by her toys and the things she loved. David (vet) and Tenille (nurse) helped us to make this happen. They were so very kind, gentle and above all respectful to both our girl and to us. She passed in my arms, on her sofa. The wonderful way in which they helped us has given us much comfort during the past few weeks and we cannot thank them enough. I would highly recommend this practice."

"A personal touch is just what your pets need. Kind, loving, highly knowledgeable vets. I highly recommend."