Showcase Apartments - Kimberley House 47 Vaughan Way, Leicester LE1 4SG

"The staff are very nice and friendly. The apartment is comfortable. Laiyba, the day concierge is exceptionally helpful and diligent. I will always come back here for vacation."

"This was the worst accommodation I have stayed in. The bed sheets was dirty which causes me to have bug bites. This was confirmed by my GP. When I tried to contact them regarding this I got ignored. Moreover there was no hot water coming from the shower which is awful. Brown stain marks everywhere you look around the bed. I would not recommend this accommodation as the basics are non existent. The day receptionist is rude and doesn’t care. The smell across the building is foul. BIG HYGIENE PROBLEM A BIG NO NO !!!! I WOULD RATHER SLEEP OUTSIDE"

"Me and my partner stayed here for 2 nights as we were attending a wedding. the cleanliness was horrific, there were stains on our sheets and it was all brown inside the shower in the bathroom and in the toilet. the bed was also extremely lumpy and I developed backache on my lower back after staying here for 2 nights and so did my partner. i actually went out and brought extra pillow cases to put on top of the ones on my pillow at the hotel as I did not trust laying my head due to the lack of cleanliness. There were bogeys wiped on the wall. my partner misplaced the key due to being drunk on a night out (which I’m sure happens a lot) and we were charged £46 for it. When we eventually found it literally a day later and was going to send back we were advised that we were still going to get charged for it anyway. the walls are thin you are easily woken up when people are coming in and out of the building. the parking at the back was extortion in price too. Not worth it at all, better to pay an extra £20 for abit more luxury. This is below a 3 star hotel. Dont do it to yourself. The only highlight was that some of the evening staff were lovely and helpful."

"I stayed here for a month for work training. Overall, I really enjoyed my stay. The staff were very nice and helpful, really went above and beyond for me. The room was very nice and clean. The location was great as I could walk straight into town, parking was initially a struggle. But I found some free side streets which was a 4 minute walk to the apartment. Would definitely come back and stay here if I was in leicester again!"

"Stayed here with a group of friends for one night, came in and the apartment was in a terrible state damaged everywhere so we took pictures of the damages so they didn’t think we caused them, the bed sheets were dirty, tried to shower in the morning and there was no hot water from the shower or the sink. After leaving we received a message asking for £80 to replace damaged items yet they won’t provide any evidence of said items. Do not recommend staying here awful experience."