St Peter's Health Centre - Leicester

"I would advise anyone not to use these doctors, iv have been suffering from breathing and bad choking for 2 weeks maybe more. Few times my meal was on the floor. I thought a few times I would choke out. Yet they are strict with timing on calling in, they even called me bk 2 hours later to find out where i was for the ambulance to pick me up, i mean i needed an appointment not to be rushed to A&E. Iv lost sleep and just this morning i choked up more flem than i have ever. This service is Pathetic"

"They tell us to call at 8am for an appointment. I’ve been ringing non stop for 50 minutes and still haven’t got through. At least keep a call waiting line so people know they’re in the queue. Worst service I’ve experienced"

"Not able to book an appointment with my GP. They tell us to book an appointment through the phone but when we ring them for an appointment their phone is never working. When I went personally to take an appointment she had repeated the same dialogues " call this number for appointment", then I had rang her 3 times in front of her but their phone was not ringing. I showed her that their phone was not working when I rang them then she had unmuted her phone in front of me and told me to ring back. After that their phone was working. One day I got an appointment but my GP was not available so I have booked with the different doctor number 18, was not good at all, very arrogant and no manners."

"Very rude staff, incredibly incompassionate-sounding doctors as well, almost felt pushed towards worse mental health due to the doctor sounding irritated on the phone, constantly speaking over me and asking very clinical questions with little compassion as if he was speeding through a checklist of advice. Barring the (hopefully far more empathetic) services he'd recommended, the call practically made my state of mind worse. The woman taking calls on the right-most desk was very rude as well; calling to arrange for appointments at 3PM simply didn't work numerous times and she had the gaul to be sarcastic about how she's there always picking up the phone? You're being paid to be professional, act like it. A massive shame to see a GP be full of staff with a terrible attitude."

"This GP surgery gets a lot of bad press..however I can only speak for Dr R Kapur and partners surgery. As a long standing patient they look after me well. Even though I am a demanding patient, the staff always remain polite and professional at all times. Yesterday I had a health scare ..the GP on duty referred me to hospital.i had all the medical tests and screening and returned home safe and sound. Thank you."