The Johnsons Medical Practice

"Normally very good, apart from troubke getting through for same day appt which is generally difficult af many GP surgeries. However, last time i went, my doctor was over an hour late...knowing i arrived 20 mins earlier for another appointment and have a newborn! Postnatal check was unsatisfactory also, asked rwo questions and that is it. They have recently seemed to do things a long winded way. In terms of making appointments, but also encountered an admin lady who was rude and wouldnt help. Thankfully her colleague did."

"Where’s the zero star been registered here for 6 years not once’s got through at 8am for appointment. All it says is try again tomorrow, I have not seen my doctor for 6 years because it puts you off. What a shambles reporting this place to watch dog"

"one star is to much for this surgery!!! If you Try to book appointment you will be one hour on the phone to get in touch with them and if they pick the pone The receptionist what they are working there (any) they think they are bigger than doctors no respect showing for the patients"

"This so called surgery is an insult to tax payers. Extremely difficult to actually get someone to pick the phone up. Spending loads of time in the queue just to be disconnected at the last stage. Doctor failed to recognise torn ACL and won't refer me to orthopedic despite the fact of my knee being swollen for few weeks and all other symptoms. Two visits, nothing wrong- keep taking paracetamol. I end up doing ultrasound scan privately, taking results to "gp" to finally get referral to orthopedic. Don't know what else to say"

"One star is too much... I don't usually like to go to the surgery especially this one as the reception staff are horrific. They are so appalling it is not acceptable. This morning I have had no choice but to call at 8am for a GP appointment and I have been told by one of them that she knows that I require an advanced clinician and not the gp. When she was taking my symptoms down, she said she also had thyroid and that my requirements were not urgent even though I told her that I am suffering with a sinus issue for past 3 weeks. I will be taking this matter to the obudsman and higher as it is appalling to talk to any patient in the manner that I have been spoken down to."