The Groom Room Blackheath

"Took our bull dog, Albie, for wash and blow dry on Saturday 25th March. Can highly recommend, excellent groomers, and fantastic place to leave our babies in the capable hands of lovely and caring professionals. Will definitely be going back on a regular basis. Thank you for making Albie experience a very pleasant one xx"

"Lovely staff was the third time i have taken my 10 month old puppy there but the groom this time is very scruffy. Like it was rushed. Shame because they really liked Mabel. Im hoping its just a one of as it costs £50 each time"

"Honestly the ladies at Blackheath were so lovely they done amazing work on my dogs hair cuts I’m so glad I booked in with them"

"Booked an appointment on the 9th of October, very early, to avoid missing out on a groom in December. Had a confirmation email. Came for my appointment in December, turns out there is no appointment on the system. No other slots of course. Horrible service and system"

"Worst groomers I’ve ever been to. I dropped my dog to the groomers at around 10:10am today and they called me 15 minutes later to say she’s ready for collection. At my dogs previous groomers she was always there for around an hour, so I thought 15 minutes was a bit crazy to say she’s been bathed, nails clipped and ears cleaned in that time. When I arrived to collect my dog I was told that they were unable to cut her nails, which is now the second time they have refused to do it. When I ask why they say it’s because she just seems like she doesn’t like it, which if she isn’t being aggressive towards you why would you not do it? Just because she looks sad? It doesn’t make sense. She needs her nails clipped, as as a groomer they should know that this is something that has to be done. When I went home and had a proper look at her I noticed that she still smelt like she hadn’t been bathed, so I actually have no idea what they actually did and what I paid for?! I will not be taking her here again. The staff don’t know what they are doing."