Pets at Home Old Kent Road
Old Kent Road, Greater London SE1 5BA, United Kingdom
About Pets at Home Old Kent Road
Welcome to Pets at Home Old Kent Road, the perfect destination for pet lovers in London! Located at Cantium Retail Park on the Old Kent Road, our establishment is a must-visit store if you're a pet owner or animal enthusiast. Whether you're looking for a new furry friend, the perfect supplies for your pet's daily needs, or simply want some expert advice on how to care for your pets, we offer a comprehensive range of products and services that cater to all of your pet-related needs.
As one of the leading pet stores in London, we pride ourselves on offering high-quality products from the most trusted brands in the market. From food and treats to toys and accessories, we stock everything you need to keep your pets healthy, happy, and entertained. Plus, our team of friendly and knowledgeable staff is always on hand to offer you expert advice and answer any questions you may have about your pet's care.
Apart from being a store, we are also a point of interest for pet lovers, as we regularly host events that cater to our customers' needs. From adoption days, where you can meet and adopt a new furry friend, to fun events for your pets to socialize, we are always coming up with new ways to keep our customers, and their pets, engaged and happy.
So if you're looking for a one-stop-shop for all your pet-related needs, come and visit Pets at Home Old Kent Road today! We are open seven days a week and offer free parking, making it easy for you to pop in at any time that suits you.
Photos of Pets at Home Old Kent Road
Cantium Retail Park, Old Kent Rd, London SE1 5BA, United Kingdom
Opening hours of Pets at Home Old Kent Road
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 19:00
Sunday:
11:00 - 17:00
Reviews of Pets at Home Old Kent Road
"I had a really bad shopping experience today. I took my dog to the store for shopping. After my dog peed in the store, I immediately informed the staff in the store. I followed the staff's request and put a yellow warning sign next to it. A few minutes later a security male in the shop approached me and asked me to clean it up immediately in a very rude and commanding tone. (It was very unprofessional) I was cleaning up without any staff to assist me, the security guy just stood by and watched. I think pet at home, as a pet supply store that allows pets to enter, should have a corresponding mechanism to deal with such things, instead of being very rude and asking customers to clean up."
"Early today I took my 4 yr old Pomeranian for cut & blow dry because I thought they would do him a great cut him knowing that Pomeranians are more difficult to cut, I never thought they would let an unexperienced person do it, they cut his hair very badly, all the cuts are clearly visible and very uneven, very disappointed with the service, they didnt clean the area under his eyes well and neither his ears which were also supposed to be cleaned as part of the service. I’m very disappointed"
"Simone is extremely fantastic. Her customer service skills is brilliant she is an asset to this company. Overall all the staff are great"
"Had a problem with delivery from pets at home warehouse, delivery came on a Saturday I was at work my wife phoned me to say they sent 3 packets of dog food instead of the 3 boxes of 36 packets I ordered and paid for. Could not get through on any numbers for them on website. I phoned old Kent road branch on the off chance they could advise. Spoke to store manager Chris told him what had happened, even though it wasn’t his problem he managed to phone someone for me and sort my order out. The delivery came complete the next day (even though it was Sunday). So the dog didn’t go hungry. Thanks Chris"
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