Rosa Massimo - Professional Italian Hair Designer - Bradford

"Ive been going to Rosas for balayage for about 5 years now and always loved the outcome. However this time I went I was so Upset with how my hair turned out. First of all I travelled over 3 hours just to get my hair done there. I felt like it was rushed and also felt like certain people get better treatment for example if you are an ‘influencer’ they would take you upstairs and spend more time and effort on your hair. I asked for an ashy balayage and my hair was left brassy with highlights all over the place, it wasnt blended at all and the contrast was so high and for £150 it was not worth it! I had to go to someone else who corrected the colour and blend for me. Oh and just like the other 1 ⭐️ reviews, I absolutely agree with how they have described Rosa, i have never met such a rude, big headed person in my life. She doesnt seem like an approachable person and its shocking how many other people have said the same thing! I would always praise the salon and recommend it but I feel like over the years as they have grown they are not the same which is a shame. Unfortunately I will not be visiting again. Reply to the response: I got my hair done on the week beginning 20th feb. You spent most of your time upstairs. I dont understand how you think everything your customers says is ‘not true’ ive been coming to you for 5 years because you were good back then. If you read properly you can see i have said its after you got more popularity that your work is not the same. I dont have time to come speak to rosa directly i live over 200 miles away. Wouldnt want to speak to someone with an attitude like that anyways."

"First time getting my hair done and I couldn’t have picked a better place to go Rosa is just such an incredible woman with an amazing bunch of staff! She really went out of her way to respect my needs as a hijabi and took me upstairs to ensure my privacy, which was a extra bonus! She really works with your complexion & gives her honest and expert opinion to make you look your best. This girl knows her stuff, prioritises your comfort and makes sure you leave beyond happy and content. Service, quality, and company = 1000/10 Couldn’t recommend her more!"

"My first time visiting a salon to get my hair done and I was absolutely blown away by the service received! Rosa provided a consultation to make sure I was going for a colour that was suited to me and my complexion and lewis delivered on the most beautiful, coloured and healthy hair. I would absolutely recommend Rosa Massimo to everyone."

"I had my hair done by Rebecca for my engagement and wedding day and she was amazing on both occasions. She was very welcoming and went above and beyond. She achieved my desired look and loved the colour. Couldn’t recommended enough!"

"I had my hair coloured today by Rebecca, she is very talented at what she does. She gave me her honest opinion from start to finish & we managed to achieve my desired look within a few hours. Looking forward to returning in the future. The team are all lovely & make you feel welcome & comfortable. Highly recommend the whole team at Rosa Massimo."