The Awareness Centre,

41 Abbeville Road, London SW4 9JX

"I feel really let down by my recent experience with the Awareness Centre. When I arrived at the Tooting branch for my session it turned out the therapist was away, and the reception staff had not got in touch to tell me because they had written my number down incorrectly. I was told to come back the next week, and when I called to check if the session was going ahead, I was told the same therapist was still away. The staff had neglected to inform me again. When I eventually did get to see a different therapist, I made my frustrations clear about the booking errors and asked them to have a word with the staff, but my complaint was never followed up. Poor communication between the therapists and admin staff, and lack of care from reception has left me feeling frustrated and undervalued as a client."

"I had my teenage daughter come here and I have to say I was really disappointed. The therapist we had was inexperienced and had no clue how to help my daughter, she would come out of sessions worse than when she went in and felt like there was no hope. The therapist we had even if qualified had no where near enough experience to deal with such a delicate situation. I feel there is a reason this place charges less than other places and that’s because they use trainees and they should make this very clear. A full and thorough profile of each of the therapists should be on the website, showing qualifications and years in practice. I was new and naive when starting this journey. I may get a response from the centre stating they have no record of me but that’s because I do not share the same surname as my daughter. This centre may have been great for some but for my daughter it definitely was not."

"I just completed a round of Talk Therapy here with Asta Brandes. I can't recommend her highly enough. She offered a compassionate and thoughtful space to talk about my thoughts and offered constructive and insightful advice where appropriate. The reception staff were always efficient and welcoming. I opted for the cheaper sessions at £35 and feel they were definitely worth the money."

"Highly recommended and most professional service which consists of carefully vetted clinicians who have been helping clients with various presenting issues for many years now. The booking system is ever so easy and The Awareness Centre team are helpful, knowledgable, polite and understanding. The Awareness Centre provides high quality service in a safe, non judgemental place where confidentiality is paramount. I cannot speak more highly of them."

"The Awareness Centre offers a fantastic opportunity for everyone to access talking therapies, from low cost for people on lower incomes through to the other end of the spectrum. Over many years, the Awareness Centre has carved out its name as a leading provider of therapeutic services in South London."