Drive Smart Insurance Romford RM1 3NH
About the Business
Drive Smart Insurance is a leading insurance agency located in the bustling city of Romford, United Kingdom. Our establishment is conveniently situated at St James House, 27-43 Eastern Rd, making it easily accessible to our clients. Our agency is a point of interest for anyone looking for comprehensive insurance policies that cater to their individual needs.
At Drive Smart Insurance, we understand that drivers require unique insurance coverage that fits their driving habits and lifestyle. That's why we offer a diverse range of insurance packages, from car insurance to motorbike insurance, designed to meet the various needs of all kinds of drivers.
With our policies, you can rest assured that you are covered regardless of what happens on the road. From accidents and unforeseen damages to thefts and break-ins, we have you covered. Our team of experienced professionals work diligently to ensure that you receive the best coverage possible, at affordable rates.
At Drive Smart Insurance, we pride ourselves on our excellent customer service. Our team of experts are always available to handle any questions or concerns you may have, and will work tirelessly to help you find the right insurance plan to meet your individual needs. With our expertise and dedication, you can trust us to provide you with the peace of mind you deserve.
If you're looking for an insurance agency that goes above and beyond to provide exceptional coverage and customer service, then Drive Smart Insurance is the agency for you. Visit us at our location in Romford today and let us help you get your driving journey off to the right start!
Location & Phone number
St James House, 27-43 Eastern Rd, Romford RM1 3NH, United Kingdom
Hours open
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 16:00
Sunday:
Closed
Reviews
"I don't usually leave reviews and even more scarcely, positive reviews. I have been with Drivesmart Insurance for ten months with a black box. They rewarded me with lowered car insurance monthly, fairly analysed by driving and have given me a great renewal premium price. I can't comment for other customers but the Drivesmart insurance customer service was helpful to me on the few occasions I needed them. Can't ask for more really. Don't go with any car insurance company, go with Drivesmart."
"Excellent customer service , my son had an accident within his first 6 months of driving , the claim was dealt with immediately and was all settled within two weeks , would definitely recommend ."
"Probably the worst insurance agent I have dealt with. Whilst dealing with them on behalf of my elderly grandmother who struggles with English, the degree of arrogance, lack of interpersonal skills, and pure inability of staff to perform simple tasks was, to put it bluntly, shambolic. The fact that one member of staff doesn't know what another has done and not updated the records (which happened to us on no more than 6 occasions) is laughable. Their appointment system and attempting to arrange for a telematic box fitting left me asking why they even bothered. Trying to register a complaint (regarding certain members of staff speaking over customers in an attempt to try and scare the customer; namely me) was impossible, with the supervisor unable to do anything, and the manager always conveniently unavailable. If it weren't her last year of driving, we wouldn't have bothered."
"Really good service, rewarding good driving with £200 discount from my policy. Really handy for a first time driver! Always found staff to be helpful and available with a query too."
"Poor communication. Havent recieved my policy details, even after being requested. Charged £50 for trying to move my smart box instalation date after several phone calls. Not very helpful for young or new driver"
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