Expatriate Healthcare 35 Ballards Lane, London N3 1XW

"I bought travel insurance for my mom coming from outside the uk online . They seemed like a really good travel insurance policy at the time, I didn’t get asked any questions whatsoever. I read they don’t pay out for an existing condition. Once my mom went to the hospital on an emergency in the Uk . They asked about medication she takes and once they found out she takes blood pressure medication they refused to pay or do anything to help my mom ended up with 4 thousand pounds bill with the hospital just for a angiogram and 5 stay in the hospital . I had to take my 2 kids of school and take her back to do it at home . It was so stressful I wouldn’t wish it to anyone . Plz before u buy any insurance make sure u ask about any medication or what’s insured as they don’t tell u . All they want is the money and they can do whatever they want if u want to claim, I don’t recommend this company trust me from an experience."

"Very bad service. They always wants to find excuses for things."

"I had never purchased insurance online before besides for my moped so I was nervous when finding healthcare cover for my few months travelling. The Expat website is easy to use and my budget covered the policy I needed. Really happy and my friends have used them too."

"Some healthcare policies can be confusing but I found Expatriate Healthcare very clear. I had my policy sorted in no time and the online process was very easy to complete."

"Do not use these guys!! Just to get a preauthorisation for a diagnosis they wanted me and my GP to fill in multiple forms even though I had already gone to my GP to write a referral. I paid for the highest premium for this insurance and they are making me jump hoops just to get a simple prognosis from a specialist. I am livid!!"