Village Hotel

"The room was lovely and the breakfast was ok. A selection of hot food, some pastries and cereal, all average quality. The pastries were almost always empty, although I did see some in there at one point. My experience in the restaurant area for dinner was mixed. Very tasty food but service from the kitchen wasn’t great. On the first occasion I waited 50 minutes before asking where my food was, and it arrived 10 minutes later. The table next to me also had issues and spoke to the manager. The next night they seemed to be out of most items and struggling to keep up with demand. The food I ordered was still very good. The waitress was helpful and pleasant in both instances. I didn’t ask to speak to a manager as I was in no rush."

"Very shocked at the extremely small amount of food for the main course that was a 3rd of an adult meal. Equally shocked at the chaos at the bar, with one person serving and 3 other members of staff in the background unable to serve, this on top of no one knowing the prices for the bottles of wine due to tills not working. After a 25 minute wait, we were informed that a bottle of house white was £20 and they needed to go to the store area to retrieve it - a further 10 minutes. However, the price was better than £9 per medium glass. A manual list was being kept of each purchase, to be paid for later. A request for a further bottle of house white later in the evening was declined as they had run out. They offered a different bottle of white, which we were told would be the same price as the house white was no longer available, but on paying the bill for this later, we were told it was actually £25 not £20, despite us trying to politely trying to explain our previous conversation. Not witnessed such a poor service at a bar ever with crazily inflated prices, with no one appearing to know what they were doing. Alarming situation for what should have been an enjoyable evening. The soup was nice but nearly cold. The music was quite good. Thankfully our group of friends lifted the atmosphere."

"A lovely stay, a lovely room with very nice fixtures and fittings and a good bar / restaurant. We didn't use the onsite gym or swimming pool, but a nice option to have. The only negative is there is nothing else around it, other than industrial estates, if you did want to go somewhere else for a drink etc."

"Lovely place will definitely be staying again. The receptionist on arrival was missing though and when she did turn up seemed to have left her interest behind. Rooms are lovely and the bar area was also a big hit. Very very nice place."

"I wanted to visit Bristol and environs, so a city centre hotel wasn't necessary. The Village hotel was great, just a quick ride got me to the places I wanted to see. Apart from location I really enjoyed the style of this quite modern hotel. The check was almost self-service. The room was good, kind of standard except for the adjustable bathroom screen. Frosted or clear at the touch of a button. I liked the restaurant/bar. Good food and friendly efficient service from very young staff. We were there for two nights. We enjoyed a small cabaret act on one night. The menu would have become boring over a few days. All on all we liked our time there. I forgot to mention the inclusive buffet breakfast was a real treat."