City Plumbing
About the Business
Welcome to City Plumbing in Bedminster, Bristol! We are an established point of interest and store, providing exceptional plumbing and heating services for your home or business. Our location at Unit 4, Sheene Rd, Sheene Way, Bristol BS3 4EG is convenient and easily accessible, making it easy for you to find everything you need for your plumbing needs.
As a leading plumbing and heating supplier, we have a huge range of high-quality products that are suitable for both trade and DIY customers. Our friendly and knowledgeable staff are always on hand to provide expert advice on any plumbing or heating issue you have. We pride ourselves on our exceptional customer service, providing a warm and welcoming environment where you can get the help you need.
At City Plumbing, we are dedicated to ensuring that your experience with us is second to none. We believe that quality products and exceptional customer service are key to building successful relationships with our customers. We stock a vast range of plumbing and heating products from reputable brands, allowing you to choose the products that are right for you.
Whether you need plumbing supplies, bathroom fixtures, heating equipment, water pumps, or any other plumbing product, we have got you covered. Our extensive selection of products coupled with our industry knowledge means you can be confident that you are choosing the right products for your needs.
As a local establishment in the Bedminster community, we strive to maintain strong relationships with our customers, providing them with reliable and trustworthy services that of the highest quality. We are always looking for ways to improve our services and meet our customers' needs, and we welcome any feedback or suggestions that you may have.
Thank you for choosing City Plumbing in Bedminster, Bristol, as your go-to plumbing and heating supplier. We look forward to assisting you in all your plumbing and heating needs, no matter how big or small!
Photos
Location & Phone number
Unit 4 Sheene Rd, Sheene Way, Bedminster, Bristol BS3 4EG, United Kingdom
Hours open
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed
Reviews
"Our bathroom purchase mostly went well, Steve was very helpful but he has now left. Unfortunately there was a part missing. Four months of phone calls and emails have got nowhere, they just don't seem to be interested. I'll go somewhere else next time."
"We visited city plumbing today to choose our bathroom and were advised by Steve. We found him super knowledgeable and helpful. Thanks very much Steve!"
"Sold faulty bathroom equipment including a wall tap which leaks. Upon raising this issue with them they refuse to answer calls or reply to emails. Terrible company, and terrible customer service. I highly recommend you avoid using their services. Have had to start a claim through the courts to get our money refunded. One star is too generous."
"The showroom staff were amazingly knowledgeable, hard working and helpful. I'm really impressed! I had an urgent problem with my shower and was without running water. I was directed towards City Plumbing by another local retailer saying they were more knowledgeable for old and non standard plumbing. They were able to direct me to a range of products that I could use and talk to me about fittings and how I could approach fixing it. Now a few hours later between their expertise and a few YouTube videos I have fixed my problem, fitted a new shower and it cost me a lot less than I feared it would."
"I purchased some special order parts for my domestic biomass system. On giving the order we agreed that these would be delivered directly to my home. The folllowing week I was left a message by a female staff member to say that the parts had arrived on the Tuesday morning. I called on Wednesday and spoke to the man who had originally taken the order, and he assured me that they would be sent out. By Saturday morning, they had still not arrived so I called again. I spoke to the woman again who said they were still sitting in front of her. I needed the parts so I decided to go and pick them up. So far, just disappointing and frustrating, and I have to spend an an hour fetching them and paying for the cost of fuel. On arrival I had expected some sort of acknowledgement or apology for the poor service. Not a bit of it!!! When the woman presented me with the parts and a copy invoice, I said it was disappointing that they didn't get delivered as agreed when making the order. She was clearly sceptical and asked who had said they would be delivered? When I stated that it was agreed at the point of order, no apology - just a comment that "she would have a word with them". This is an opportunity missed to make a genuine apology, and instead you have an angry and frustrated customer. I will not use this branch again."
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