Canary Wharf Cars 581 Commercial Road, London E1 0HJ

"Horrible service. Do not use them!! Delayed 15mins from the appointment Rejected to pay by credit card tough they said I can use it. It is against the TfL regulation. This trip took me 25 more minutes than it should be. Driver’s behavior is also horrible, drive dangerously with phones and not good at speaking English. The driver may not have the collect license for it."

"If there was an option for zero stars I would give 0, I booked a car 4 days in advance for a airport pickup. They didn't even turn up saying I didn't call again for confirmation. (Why would you need to call twice for confirmation, makes no sense) I even messaged the company a day before for a reminder but they saw the message and didn't even respond. Which I didn't realize till the day. My passenger was stranded in the airport with 3 luggages. Terrible service with no communication! Use a different company."

"Very unfortunate to say I wouldn’t recommend. Booked a cab days before an event, called again to confirm booking on the day of the event. Only to be let down 15mins before the arranged pick up time and be told they didn’t have any cars, and lied to saying we booked it for 2 people, even though we confirmed it at 4 people, twice, just to be sure. As we were trying to explain the situation, the operator on the phone was hanging up on us, giving us different reasons why they couldn’t now pick us up, and hanging up without any reasoning. I assumed this was due to them overbooking, not having enough cars or potentially receiving a better job? Either way, it’s obvious that a better booking system needs to be in place. The way we were spoken to was sadly a disgrace, zero customer service and nearly left us stranded for the night. Luckily there were other local businesses that could take us home cheaper. Which is a shame as the operators we originally spoke to when booking were very polite."

"We used this service on January and was 10 pound cheaper. Driver was punctual, but was driving to fast, probably he had other races booked. Overall good service"

"Excellent service. The driver was outside our apartment waiting for us ten minutes before the scheduled time. Very comfortable car. We got to the Stansted Airport in half an hour more or less. When we come back to London, we will be glad to choose this company again."